Toyota of Longview

Great experience I was able to get an appointment for routine oil change and tire rotation. Service was great and the wait was not very long. They even vacuumed out my I was able to get an appointment for routine oil change and tire rotation. Service was great and the wait was not very long. They even vacuumed out my truck. More

Best in Texas Toyota of Longview is the best Toyota dealership in Texas. Always do a great job on service. Honest people. Honesty is hard to find sometimes. Thank Toyota of Longview is the best Toyota dealership in Texas. Always do a great job on service. Honest people. Honesty is hard to find sometimes. Thank You More

Great experience and service My heart is to drive a Tacoma 4 door some day but to expensive. We like our Hylander and would like a newer model in about 2 years. My heart is to drive a Tacoma 4 door some day but to expensive. We like our Hylander and would like a newer model in about 2 years. More

Slow service Had an appointment for my last free service on my new car which was just a tire rotation and multi point inspection, the place was packed but service Had an appointment for my last free service on my new car which was just a tire rotation and multi point inspection, the place was packed but service dept. never said anything when I checked in. Fast forward 1 1/2 hours later I go out to check on status, I see my car up on the lift and someone from service dept. states “your car is back there we are short staffed today and they are on their lunch breaks right now” with my car up on the lift tires off they took a lunch break. It took over 2 hrs from my apt. time to get out of there, 8 months pregnant I sat there for 2 hours starving while employees got there lunch break. If they would have told me when I checked in that they were short staffed I could have rescheduled. They also do nothing extra, they do not vaccum the car or anything like some oil change places and they are more expensive when you complimentary service runs out More

Fast Service, Larry Lohr greeted me by my name and had my car serviced in record time. Everyone in the service department is friendly, making the waiting time pleas Larry Lohr greeted me by my name and had my car serviced in record time. Everyone in the service department is friendly, making the waiting time pleasant. More

Service issue Never the same face twice most of the time, female service writer very unprofessional, not knowledgeable, rude to other employees! Dealership has bee Never the same face twice most of the time, female service writer very unprofessional, not knowledgeable, rude to other employees! Dealership has been better in the past ! More

Awesome experience with Drew York! Drew York is a great asset to Toyota of Longview. He did an awesome job taking care of every detail of my recent purchase of a vehicle. He is very k Drew York is a great asset to Toyota of Longview. He did an awesome job taking care of every detail of my recent purchase of a vehicle. He is very knowledgeable and caring. More

performed service requested discussed possible delay in handling one service request which did occur.will reschedule .addressed items and were fair with handling cost items that discussed possible delay in handling one service request which did occur.will reschedule .addressed items and were fair with handling cost items that came up More

Great Service Managers The Service Managers work their butts off to make sure you are happy. They are ready to find answers from their technicians, to ensure you get the bes The Service Managers work their butts off to make sure you are happy. They are ready to find answers from their technicians, to ensure you get the best service. More

Disappointing, annoying, sucked Estimated price was wrong. Warranty isn’t worth the paper it’s written on. Manager was not available. This is the 2nd time we’ve been told nothing is Estimated price was wrong. Warranty isn’t worth the paper it’s written on. Manager was not available. This is the 2nd time we’ve been told nothing is covered. Certified preowned means nothing. Additional money spent on warranty was a waste. Will never purchase another vehicle from this dealership. More