Toyota of Longview

Quick oil change/maintenance service. Always provide info on upcoming issues such as tires soon needing replacement. Staff is always very friendly and helpful. Comfortable waiting area. on upcoming issues such as tires soon needing replacement. Staff is always very friendly and helpful. Comfortable waiting area. More

Wonderful experience. Kelly was really helpful. The whole team did a wonderful job on getting all the re calls done. Very good work overall and great experience team did a wonderful job on getting all the re calls done. Very good work overall and great experience More

Larry took care of me very well. Kind and knowledgeable. I appreciate his getting me back on the road in good time. And oh by the way, it wasn’t a scheduled appointment. I appreciate his getting me back on the road in good time. And oh by the way, it wasn’t a scheduled appointment. More

Fast & Efficient...Dissatisfied: Bad battery on 2017 Tundra My 2017 Toyota Tundra wouldn't start with no warning before this. I jumped it and went to the Longview Toyota dealership. I was glad they could take My 2017 Toyota Tundra wouldn't start with no warning before this. I jumped it and went to the Longview Toyota dealership. I was glad they could take me right away. I appreciate that. They determined it was a bad battery very quickly, which is another thing I appreciated. However, I am not satisfied that I had to pay for a new battery. The warranty stated 36 months or 36,000 miles. I have 67,000 on the Tundra. The miles should have nothing to do with a battery malfunctioning in just over 2 years. This battery also had significant corrosion within a year. The service people cleaned it off every time I took the truck in for a maintenance interval service. Toyota needs to put better batteries in their Tundras at the factory. More

There are no amount of words that are adequate enough to describe just how awesome our experience was with Melanie! From the first contact until we left the dealership in the exact vehicle we wanted, she we describe just how awesome our experience was with Melanie! From the first contact until we left the dealership in the exact vehicle we wanted, she went above and beyond our expectations! Thank you, Melanie, for EVERYTHING! You rock! More

Service Took my 2015 Camry in for the 55k check up and the only thing I needed was an oil change. I have never been disappointed with their service. Took my 2015 Camry in for the 55k check up and the only thing I needed was an oil change. I have never been disappointed with their service. More

Jan. 16, 2020 I called and made an appointment for 10:00 am and was on time for my appointment. We sis not leave the dealership until 11:15 am. I would not call th I called and made an appointment for 10:00 am and was on time for my appointment. We sis not leave the dealership until 11:15 am. I would not call that an "Express Lube." In Shreveport at Yokem I never had to wait that long, and that was without an appointment. Also, I was disappointed that while 90% of your oil changes (according to a service worker, not Kelley) are synthetic, the coupon sent me in the mail was only for natural oil. More

Informative, quick and a very painless purchase!!! She is upfront, quick with answers and helped my wife with everything she was looking for in an SUV. upfront, quick with answers and helped my wife with everything she was looking for in an SUV. More

Great They are always thorough, quick, and nice when we have to have service on vehicles. We never have to worry about the function of our vehicles. They are always thorough, quick, and nice when we have to have service on vehicles. We never have to worry about the function of our vehicles. More

the Dealership is extremely friendly, courteous and each person is very helpful. The waiting area is clean and snacks are available. The staff keeps you informed as to the progress of work being done on you person is very helpful. The waiting area is clean and snacks are available. The staff keeps you informed as to the progress of work being done on your vehicle. More