
Toyota of Lincolnwood
Lincolnwood, IL
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Allen Farber went above and beyond anyone I've ever dealt with at toyota. My daughter had work done at another dealership twice for check engine light. She was charged over $900 total for both visits and th with at toyota. My daughter had work done at another dealership twice for check engine light. She was charged over $900 total for both visits and they said she wasn't covered under toyota extra care. We brought it to Allen for 3rd check engine light and he said o2 senser and water pump should have been covered. He called Toyota care and sure enough it was. He faxed them all the info and explained to me what has to be done at the other dealership to get the $ that was overcharged above toyota extra care's amt. Allen could see that I was upset and he called the dealership to explain it all to them too. He really knows how to deal with the customer. My daughter and I will always come back to Grossinger because of Allen. Lisa Bockenek and Alison Harmon More
I originally walked in very defensive, because of all the bad publicity car dealers get. I have not purchased a new Toyota in over 10 years. I was immediately greeted by the sales staff and they catered to a bad publicity car dealers get. I have not purchased a new Toyota in over 10 years. I was immediately greeted by the sales staff and they catered to all of my needs. The dealership was beautiful and the service I received from all involved was top notch. Thank you Grossinger for making what I thought was going to be a horrible transaction a great one! More
I loved this Car sales experience, it has been one of the best experiences i have ever had. They have the cheapest cars in town, Sometimes when i am looking for cars i get anxious but when i walked in Kaya best experiences i have ever had. They have the cheapest cars in town, Sometimes when i am looking for cars i get anxious but when i walked in Kaya and Big Z put me at ease I and got the best deal on a brand new Toyota Sienna Se 2011. It is a great dealership and has great people. The best part was Finance was so fast and easy. More
I AKED FOR A NEWPAPER AND JOHN cLAYTON SAID THEY DID NOT HAVE ONE BUT HE WENT AND GOT ONE FOR ME THAT WAS SO NICE OF HIM TO THAT TJHUEY NEED MORE PEOPLE LIKE HIM. JOHN HAS ALWAYS BEEN A VERY NICE MAN AND HAVE ONE BUT HE WENT AND GOT ONE FOR ME THAT WAS SO NICE OF HIM TO THAT TJHUEY NEED MORE PEOPLE LIKE HIM. JOHN HAS ALWAYS BEEN A VERY NICE MAN AND VERY HELPFUL AND HAS THE ABILITY TO UNDERSTAND MY NEEDS. SIGNED : KATHLEEN KOWALEWSKI More
I bought my car few months back from this place. Worst every experience in my life I had! Zahir Abouribieh was salesman, worst person I ever met!! I mean, just too much! He will try to take every penny th every experience in my life I had! Zahir Abouribieh was salesman, worst person I ever met!! I mean, just too much! He will try to take every penny that you have in your pocket. I am sure the owners know about it and everything must be going per their advice, but hey, it wont work long term!! Long term success of a business completely depends on how you treating the customers well and not by cheating them. I understand, in auto business, there is extreme competition, but this is surely not the way! My advice- dont do any business with them! stay away!! once you buy anything from them, once the papers are signed, thats it!! you are gone!! Recent updates- After several attempts to tell my grievences to the owner, she asked the sales manager to talk to me. Turns out that he is another salesman, calling Me the lier and threatening me!!! Imagine going through such a pain just for buying a car from them!!!!! More
I bought my wife three Armadas in the past and was reluctant to switch to Toyota. Zahir and Mark made the process easier than I expected. They eased me and my wifes worries. They were very detailed an reluctant to switch to Toyota. Zahir and Mark made the process easier than I expected. They eased me and my wifes worries. They were very detailed and treated us like we mattered. I would definately recommend Grossinger Toyota to my friends and family. They are just good people. More
Great experience leasing a new Hylander Hybrid Limited. True professionals and eager to answer any question from the the first time I walked in the door. I really appreciated that A.J. (my salesman) follow True professionals and eager to answer any question from the the first time I walked in the door. I really appreciated that A.J. (my salesman) followed up 3 times after the transaction to make sure everything was going well. Mark Krochmal, the G.M., was also very helpful and friendly throughout the process...Nobody "oversold" which is something I detest.... Oh yah- love the car as well..... More
I was looking to purchase a used Toyota Camry with low mileage within my budget. Grossinger Toyota was one of the few dealership that had extensive choices of Camry's and I drove out there from Indiana. I mileage within my budget. Grossinger Toyota was one of the few dealership that had extensive choices of Camry's and I drove out there from Indiana. It was worth the drive to say the least and they had offered my various choices that I was able to make my decision from. Roger was the sales representative that worked with me and helped me find the one for me, 2009 red Camry with 45k miles. He was helpful by providing choices and negotiating with the price. More
Great expierence Loved everyone, mostly Ray, Customer service was number one! If you go into grossinger to buy a car you wont be dissappointed. It is funny to read some of the reviews, it must be becau service was number one! If you go into grossinger to buy a car you wont be dissappointed. It is funny to read some of the reviews, it must be because most people that post reviews are because they had a bad expierence. Ray was knowledgeable and great, the finance department was great. DONT GO ANYWHERE ELSE! went to 3 other dealerships before grossinger and all wanted to rip me off! Ray was honest from the start. More
As a walk in customer I was received warmly. The wait was no longer than I experienced as a customer who had an appointment at other dealers. The servicer was careful to explain what had been done to my vehi no longer than I experienced as a customer who had an appointment at other dealers. The servicer was careful to explain what had been done to my vehicle and when I should expect to return. the waiting environment was comfortable as well. More