Toyota of Lincolnwood

simple and easy the buying experience was simple and easy. no problem when I had to leave and come back. very accommodating. took my trade with out the title and aske the buying experience was simple and easy. no problem when I had to leave and come back. very accommodating. took my trade with out the title and asked I bring it in during the next day or two. very laid back and comforting. received complete tour of the service area and comprehensive tutoring on all the gadgets. will be back for more!!!!! More

Very good service I'm writing this review because I came here to look at cars and had the best customer service from Chris Bernal. He was very knowledge and profession I'm writing this review because I came here to look at cars and had the best customer service from Chris Bernal. He was very knowledge and professional. I had a very good experience as a first time buyer & will definitely be back to purchase. I would recommend Chris to my friends. More

AMAZING EXPERIENCE Bought a vehicle from a great young Salesman, his name is Rezwan. Made the whole process quick and painless. If you ever need a New or used Vehicles p Bought a vehicle from a great young Salesman, his name is Rezwan. Made the whole process quick and painless. If you ever need a New or used Vehicles please go see him. I was so pleased to see how great of a job he did and amount of knowledge he knows about his vehicles. Great service, offered me water and Popcorn! i couldnt be any happier. More

great expedient service bought a car here in 2015 easiest transaction ever! Thanks to Mark for the good price and great post sale service. Would recommend to anyone! bought a car here in 2015 easiest transaction ever! Thanks to Mark for the good price and great post sale service. Would recommend to anyone! More

Very helpful I came in to look at a used pick up truck they had there. Joe met me at the door and proceeded to show me the truck in great detail. Though I did not I came in to look at a used pick up truck they had there. Joe met me at the door and proceeded to show me the truck in great detail. Though I did not choose this vehicle, I would recommend Joe and this dealer to others. More

Best experience I have had at a dealership ever! Last year I was looking for my first car, I went to many dealerships and I'm glad I went to Grossinger Toyota. My salesman, Joe, found what I was look Last year I was looking for my first car, I went to many dealerships and I'm glad I went to Grossinger Toyota. My salesman, Joe, found what I was looking for an affordable, reliable used vehicle with low miles. All the other dealerships used pressure to try to sell me their cars and did not even make the effort at finding me the best financing options. Joe and the Grossinger team found me the right car and financing for me. The process was smooth and I drove away without any regrets. Without a doubt, I recommend that people see Joe to buy their next car. More

Best buying experience This was one of the best dealership I have ever been too they got me financed in a brand-new Corolla with no money down and a great deal the sales This was one of the best dealership I have ever been too they got me financed in a brand-new Corolla with no money down and a great deal the salesman Paul Barnes was very helpful and knowledgable I would highly recommend this dealership for anybody that's looking for excellent customer service and financing they are honest people that treat you like family I can't put it in way how satisfied I am with my experience More

Overall great experience I purchased a Toyota yaris from this location and it was a very reliable car, and gets great mileage. I went there whenever I needed service and they I purchased a Toyota yaris from this location and it was a very reliable car, and gets great mileage. I went there whenever I needed service and they were very professional and quick. Very accessible and the staff are all very informative and friendly More

BEWARE OF BAIT AND SWITCH TACTICS! On July 28th, I contacted Grossinger Toyota North about a 2013 Toyota Rav4 stock #Y11694 advertised on their website for 14995. I confirmed the price On July 28th, I contacted Grossinger Toyota North about a 2013 Toyota Rav4 stock #Y11694 advertised on their website for 14995. I confirmed the price via text with Whitney. We test-drove the car about an hour later. I verified the price again with the salesman prior to the test-drive. He confirmed the price at : 14995. After test-driving we agreed to the price of 14995 and began an application for financing. After we finished the application he left for few moments and when he returned told us there had been a mistake and that the price was actually over $18000. The manager himself never spoke with us. This seems like a clear bait-and-switch tactic to me. More

Worst Service Experience Ever Worst service experience in years. Fuel door on my vehicle wouldn't open because the plastic clip that holds the spring broke. 1. Dealer too Worst service experience in years. Fuel door on my vehicle wouldn't open because the plastic clip that holds the spring broke. 1. Dealer took an hour to get my vehicle into service despite me having an appointment. 2. I was then told that the part was not covered by my vehicle service agreement because "the part was rusty and rust is not covered", despite the fact that I had just purchased this vehicle six weeks earlier, the vehicle was previously driven in Texas and had zero rust, and the part that broke was PLASTIC! 3. Service associate finally bothered to call and the repair was approved (no kidding!) and told me they would need to order the part and I would need to come back. This was on a Friday and i was told they would call me on Monday when the part arrived to reschedule. I left. 3 weeks later the dealer has yet to call me back to schedule the repair. 4. To avoid another multi-hour wait for a 5 minute repair, I ended up buying the part for $10 online. When I called Toyota to request reimbursement under my extended warranty I was told that Grossinger had billed for the parts AND LABOR and Toyota had already paid them! More