Toyota of Lincolnwood

Awesome service! I just come to see some what I like, I got it and I liked it too. I test the Prius and Camry. I have picked the camry. Thanks for the every thing Sa I just come to see some what I like, I got it and I liked it too. I test the Prius and Camry. I have picked the camry. Thanks for the every thing Saam. More

Go Elsewhere! My wife and I visited six dealerships in the Chicagoland area over the past few weeks. Grossinger Toyota North was by far the worst customer service My wife and I visited six dealerships in the Chicagoland area over the past few weeks. Grossinger Toyota North was by far the worst customer service we experienced. We visited this dealership twice. The first time we visited no one greeted us when we walked onto the showroom floor. We walked around and examined several of the show room cars and no one ever approached us, even though there was large group of employees laughing and joking at the showroom floor desk. My wife and I decided to leave and go to a different dealership. The second time we visited we made an appointment ahead of time to test drive a Toyota Highlander. The appointment was confirmed four times in the same day (email, text, two phone calls), which was a little annoying. When we arrived, about five minutes before our appointment time, the sales person we were scheduled to meet, Damara, was not there. We waited fifteen minutes past our appointment time for Damara who arrived with a greasy paper bag of fast food that she plopped on her desk while she spoke with us. Damara was unprofessional and her first sales tactic was to bad mouth the competitor vehicles we were considering rather than to tell us the benefits and features of the Highlander, which she told us absolutely nothing about. After twenty minutes, during which she took copies of our driver's licenses, walked around, and made several phone calls, she informed us the Highlander we made an appointment to test drive was getting detailed and not at the dealership. My wife was so furious she grabbed our driver's license copies and walked out. We wasted about and hour of our time, despite having an appointment. The following day we visited CJ Wilson Mazda. We made an appointment to test drive a CX-9 and the vehicle was waiting for us when we arrived. The salesman, Tim McGrath, gave us excellent customer service, showed us all the features, and told us all the benefits of owning a Mazda CX-9. We told him we were considering competitor vehicles but he never badmouthed the competition. We test drove and purchased the CX-9 in about two hours total, including paperwork (Huge xxxxxxto Tim Mcgrath at CJ Wilson Mazda, an amazing example of what a professional sales person should be). We will never go to Grossinger Toyota North again and you shouldn't either. We learned our lesson twice so that you wouldn't have to. More

2nd time Here! Couldn't be happier! Second time purchasing a car, Ezequiel was very professional, honest, respectful and awesome! He was extremely helpful and very friendly, I would most Second time purchasing a car, Ezequiel was very professional, honest, respectful and awesome! He was extremely helpful and very friendly, I would most definitely recommend. Thanks!! More

Great service with excellent salesman I was told no from so many dealerships about trading my car in went to this location and got a car with no problem. When you visit ask for Anthony Jam I was told no from so many dealerships about trading my car in went to this location and got a car with no problem. When you visit ask for Anthony James who's a great salesman. Thanks you and I'll be returning in the future. More

Salesman very informative and attentive I walked in and was assisted right away. All my questions were answered. I got the car that i needed and wanted. My sslesman Chris did a great job wal I walked in and was assisted right away. All my questions were answered. I got the car that i needed and wanted. My sslesman Chris did a great job walking me through the process and making sure I was okay the entire time during the process. He made sure I was taken care of during the long process of waiting and completing paperwork. More

Great Salesman and Service! Came in the other day to get service done on my vehicle. I wanted to know more about a Highlander and how Leasing works because i've never leased a ve Came in the other day to get service done on my vehicle. I wanted to know more about a Highlander and how Leasing works because i've never leased a vehicle in my life. Salesman named Rezwan Choudhury helped me out a ton and explained a lot to me about leasing and the whole residual value of the vehicle and after 3 years of the lease i have more options of what i want to do. At the end of the day me and my family ended up walking away with a new 2016 Highlander. It was great! More

fantastic car shopping experience -- seriously. In the past, I've had horrible experiences dealing with car salesmen at car dealerships. This was not the case a Grossing Toyota Scion North. I work In the past, I've had horrible experiences dealing with car salesmen at car dealerships. This was not the case a Grossing Toyota Scion North. I worked with Paul Barnes who is a great salesman and a great person. He fought for me to get a good deal on a wonderful car. I was treated with respect and did not feel in the slightest that I was being "wheeled and dealed" as I have before at other dealerships. Thank you Paul for the great experience! More

Great service and a great deal I found a car on the website that I wanted to test drive. When I arrived at the dealership i was introduced to Ben and went for the test drive. I have I found a car on the website that I wanted to test drive. When I arrived at the dealership i was introduced to Ben and went for the test drive. I have bought many cars in my life but I would have to say that Ben was the friendliest and most polite salesperson I have ever dealt with. If you are looking for a new or used vehicle I highly recommend Grossinger Toyota and strongly suggest you ask for Ben Hill. You will not be dissapointed. More

Dealership assistance Went to this dealership seeking a Toyota, met Chris Bernal he was of wonderful assistance, showed me numerous cars, he was patient, pleasant and knowl Went to this dealership seeking a Toyota, met Chris Bernal he was of wonderful assistance, showed me numerous cars, he was patient, pleasant and knowledgeable, highly recommended dealership, Thanks Chris for all your Help:) More

Great experience in sales I don't like car dealerships much because you always get the greedy sales person. Not grossinger toyota. Treated me with respect and patience and answ I don't like car dealerships much because you always get the greedy sales person. Not grossinger toyota. Treated me with respect and patience and answered all my questions especially the salesman Joe Bledsoe. He greeted me as soon as I walked in, offered to answer any questions I had and gave me a run down on a few of the cars I was interested in. Will definitely be coming back to this store to purchase my next vehicle. More