Toyota of Lincolnwood
Lincolnwood, IL
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I worked with Anthony Vechiola who was very helpful and made the process easy. Thanks again. I purchased a 2019 used Mercedes Metris exited about my new car!! made the process easy. Thanks again. I purchased a 2019 used Mercedes Metris exited about my new car!! More
Thank you to Angel Lugo for excellent customer service. I got the 4Runner that I desired. Angel was very patient and many thanks for making this experience possible. I got the 4Runner that I desired. Angel was very patient and many thanks for making this experience possible. More
I called to reschedule my service check appt. Left voicemail with "Bridget" with my name, number and request to reschedule my appt., but no one returned my call. Decided to go to dealership. Bridget s voicemail with "Bridget" with my name, number and request to reschedule my appt., but no one returned my call. Decided to go to dealership. Bridget said she updated it, whatever that means. She would not explain what that meant, but repeatedly said "I updated it." Don't know what updated means. How could you update anything until we spoke and got another date to come in. Then I dealt with "Sal" to reschedule my service check since I had to come into the dealership as no one was returning my call. Sal was impatient, as if I was holding him up for another customer. No one else was waiting, but even if there was, every customer is important. I won't go back to Toyota of Lincolnwood again. The only time the service was good was when the salesman was trying to lease me the car! After that, it would downhill. More
I paid cash for a Rav4 Hybrid when they were Grossinger Toyota, and have been treated very poorly since they became Leader Toyota. They love to say, "I'll be right with you," and then let you wait a long t Toyota, and have been treated very poorly since they became Leader Toyota. They love to say, "I'll be right with you," and then let you wait a long time. I drove my car off their lot after service call without checking the driver side. The right side mirror cover was gone when I got home, a 2 mile drive. They assume no responsibility. I will never buy another car with these people. More
Thank you to Zahid Mirza and Eric Orellana for their excellent customer service and making my first car purchase so smooth! Thank you for your patience! 10/10 would recommend! excellent customer service and making my first car purchase so smooth! Thank you for your patience! 10/10 would recommend! More
I had a terrific experience last week at Toyota of Lincolnwood. My wife and I leased two 2018 vehicles three years ago. Last week I leased a beautiful new 2021 Highlander. Love it! Zahid Mirza was Lincolnwood. My wife and I leased two 2018 vehicles three years ago. Last week I leased a beautiful new 2021 Highlander. Love it! Zahid Mirza was my sales pro and he was super knowledgeable and attentive. He got me exactly what I was looking for, and at the price I needed. In addition, Eric Orellena (the General Sales Manager) and Amy Black (Finance Manager) were also terrific and really helpful. Great experience! More
sitting in the waiting room, I asked one of the employees to put on the mask ........ after a few minutes seeing him again without the mask, I reminded him again, which ended up throwing me out of the buildi to put on the mask ........ after a few minutes seeing him again without the mask, I reminded him again, which ended up throwing me out of the building and refusing to service my car More
Great customer service and extremely helpful! Got us a great deal and sure knows how to help his customers! Much appreciated! Thank you so much :) great deal and sure knows how to help his customers! Much appreciated! Thank you so much :) More
Horrible service. If you don’t have to go there avoid at any cost. I had a technician comes out in fron of me with black dirty hands and start touching my cream interior seats on my brand new Toyota! I let any cost. I had a technician comes out in fron of me with black dirty hands and start touching my cream interior seats on my brand new Toyota! I let it slide once. I came back a second time and my car was outside waiting for me again with completely dirty seats! They charge you an arm and a leg for service bit can’t use common sense when in side the car! More
Best knowledgeable sales person I have ever met Mirza, he is the best sales professional Outstanding. He was very helpful,highly recommend he have shown a lot of patients about 4 5 hours he was explaining is the best sales professional Outstanding. He was very helpful,highly recommend he have shown a lot of patients about 4 5 hours he was explaining things until I was satisfied and the manager was also very cool helpful thank you guys Iam happy with purchase I recommend everyone to visit there More