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Toyota of Lincolnwood

Lincolnwood, IL

3.4
410 Reviews

7225 N Cicero Ave

Lincolnwood, IL

60712

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Showing 410 reviews

January 15, 2022

My salesperson was great. She did everything she could to make my car affordable after an unexpected accessory fee and my experience as comfortable as possible. Above and beyond. Thank you Lesley V. More

by Jadedwolf13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley V.
Jan 16, 2022 -

Toyota of Lincolnwood responded

Hello, we truly appreciate your feedback and are glad that Toyota of Lincolnwood was able to help work through your case. We hope to work with you again; take care.

January 11, 2022

Lesley Vargas helped me out on my new vehicle purchase.She got the job done right.I’m highly satisfied by her customer service and sales approach.If your in the market for a new vehicle.Ask for L More

by rubensco85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Vargas.
Jan 11, 2022 -

Toyota of Lincolnwood responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Toyota of Lincolnwood.

January 08, 2022

We just got oil change and windshield wipers changed. Wipers were either not tested or defective, and we could not see in the rain driving later in the day. Called the dealer, and told them they needed More

by Mapamojo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown rude employee
Jan 10, 2022 -

Toyota of Lincolnwood responded

Hello, we work with integrity and professionalism, and we're dismayed you may have received the opposite of what we are known for. Please contact us at Customercare@leaderauto.com, as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon.

Jan 10, 2022 -

Toyota of Lincolnwood responded

Hello, we work with integrity and professionalism, and we're dismayed you may have received the opposite of what we are known for. Please contact us at Customercare@leaderauto.com, as we want to know more about your situation and how we can address it most suitably. Thank you, and we hope to hear from you soon.

January 02, 2022

Do not care about customer. I will never go to that delasrship if I have a choice More

by raiyan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Jan 04, 2022 -

Toyota of Lincolnwood responded

Raiyan, our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please reach out to us at Customercare@leaderauto.com so that we can understand In detail what happened. We look forward to hearing from you.

December 31, 2021

Professional. Informative. Attentive and very helpful. Service level compliments the clean environment. Definitely recommend team More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip hanks
Jan 02, 2022 -

Toyota of Lincolnwood responded

Hello, we are happy to hear that the Toyota of Lincolnwood team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.

December 31, 2021

The place was great and everyone was super friendly. I received assistance from Lesley Vargas. Working with her was easy going and I felt comfortable with her. I highly recommend working with her. More

by Marielavargas15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley Vargas
Jan 02, 2022 -

Toyota of Lincolnwood responded

Hey there! Thank you for your kind comments about our staff here at Toyota of Lincolnwood. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.

December 29, 2021

I am glad I bumped into Miguel when I first walked in. He helped my with my 2022 Camry. Thank you guys! More

by Jose V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, amy
Dec 29, 2021 -

Toyota of Lincolnwood responded

Jose, we appreciate your kind feedback of Toyota of Lincolnwood and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

December 29, 2021

If you come buy a car here, I definitely recommend you come see Miguel. It was my first time working with him, but it definitely will not be my last. Thank you Miguel More

by Wintersjohn7750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Dec 29, 2021 -

Toyota of Lincolnwood responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Toyota of Lincolnwood.

December 15, 2021

Terribly disappointed with the very poor customer service of the Service Manager- a penny wise thousands of dollars foolish rude chap. Tried speaking to anyone other than the Service Manager but cannot get h More

by Lebo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager (847) 745-4410
Dec 17, 2021 -

Toyota of Lincolnwood responded

Lebo, thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact Customercare@leaderauto.com so that we can discuss this issue in greater depth. We look forward to hearing from you.

December 13, 2021

Customer service here was amazing. I was helped by Lesley and she was so helpful and informative. Highly recommend working with her!! More

by Caguilar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesley
Dec 13, 2021 -

Toyota of Lincolnwood responded

Hello, we're glad to hear that you were very satisfied with our services. Thank you for working with us at Toyota of Lincolnwood, and we hope you have a great day.

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