Toyota of Lincolnwood

We just got oil change and windshield wipers changed. Wipers were either not tested or defective, and we could not see in the rain driving later in the day. Called the dealer, and told them they needed Wipers were either not tested or defective, and we could not see in the rain driving later in the day. Called the dealer, and told them they needed to fix it. He said it will take two hours and needed to be done on their schedule. They never apologized, or tried to accommodate us for THEIR error. They lost a long time customer. More

Do not care about customer. I will never go to that delasrship if I have a choice delasrship if I have a choice More

Professional. Informative. Attentive and very helpful. Service level compliments the clean environment. Definitely recommend team Service level compliments the clean environment. Definitely recommend team More

The place was great and everyone was super friendly. I received assistance from Lesley Vargas. Working with her was easy going and I felt comfortable with her. I highly recommend working with her. received assistance from Lesley Vargas. Working with her was easy going and I felt comfortable with her. I highly recommend working with her. More

I am glad I bumped into Miguel when I first walked in. He helped my with my 2022 Camry. Thank you guys! helped my with my 2022 Camry. Thank you guys! More

If you come buy a car here, I definitely recommend you come see Miguel. It was my first time working with him, but it definitely will not be my last. Thank you Miguel come see Miguel. It was my first time working with him, but it definitely will not be my last. Thank you Miguel More

Terribly disappointed with the very poor customer service of the Service Manager- a penny wise thousands of dollars foolish rude chap. Tried speaking to anyone other than the Service Manager but cannot get h of the Service Manager- a penny wise thousands of dollars foolish rude chap. Tried speaking to anyone other than the Service Manager but cannot get hold of anyone else. My telephone messages for the General Manager were all routed back to the same guy who just got ruder and nasty. Service technician was good, my complaint is only with the Service Manager, More

Customer service here was amazing. I was helped by Lesley and she was so helpful and informative. Highly recommend working with her!! and she was so helpful and informative. Highly recommend working with her!! More

Well where should I start 2019 walked in to purchase a vehicle and got no help, so I left and went elsewhere. Fast forward 2021 December set an appointment walked in a change of pace they immediately ask vehicle and got no help, so I left and went elsewhere. Fast forward 2021 December set an appointment walked in a change of pace they immediately ask me if I needed it help, things seemed turned around here so I felt they made a change sat down negotiations were on there way. Than I was explained that the price of the car was not the window or msrp I said ok what is the price , they kept me waiting for ten minutes and came back and explained the supply and demand story and if I wanted to purchase a car from them it was going to be a little more, I said sure and they stated they will give me the top dollar for my trade, with that been said he came back wit a price of 14000 over window sticker, yes 14000 over I was never more insulted in my car buying days. Listen folks please stay away this car dealer is into a bad practice and their are no laws to stop this. The consumer is at fault cause we continue to walk in, please stay away if this message could change at least one mind I will feel better malicious behavior during a Covid pandemic, is all I can say best of luck to all on your shopping experience. I will never ever stop in here again and will continue to let all my friends and family know. More

Alex was a pleasure to deal with. Highly recommend this place. They do all they can to work with your budget and get you in the best possible vehicle. Make sure you stop by and ask for Alex and Mike! 5 STA place. They do all they can to work with your budget and get you in the best possible vehicle. Make sure you stop by and ask for Alex and Mike! 5 STARS!! More