
Toyota of Lincolnwood
Lincolnwood, IL
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Recently brought my relatively new car in for an oil change. The woman at the desk, Christine, who checked me in was great, no complaints. I’ve been going to this dealership for almost 10 years, purchas change. The woman at the desk, Christine, who checked me in was great, no complaints. I’ve been going to this dealership for almost 10 years, purchased two cars. This visit the dealership seemed a bit rundown. Carwash out of operation, shuttle service no longer offered which was a big disappointment, and not many cars on the showroom floor. When I bought my car about 10 months ago, the sales team and price negotiator seemed a bit indifferent, inattentive, made me wait longer than what seemed necessary at various points during the process. Can’t recommend this dealership. More
Made a quick appointment, diagnosed the problems, came up with an approximate cost for repair and called me within several hours to tell me the repairs were completed with an approximate cost for repair and called me within several hours to tell me the repairs were completed More
This dealer is the epitome of why people hate going to the dealer. I was ignored and belittled when I bought the car , basically scammed as they ignored my requests for pricing at MSRP but I was in a hurr the dealer. I was ignored and belittled when I bought the car , basically scammed as they ignored my requests for pricing at MSRP but I was in a hurry so I overpaid for the car and the financing. The car care package That I also purchased was not honored as they claimed it would be at dealerships in Canada. I also was ignored for requested oil change on one occasion and just given a tire rotation. They are now trying to sell me add ons at service calls that are unnecessary and pricey. Such is life at one of the dealerships located in a part of town where rich people live. I will try other areas next time More
Always great people and service ! Have been going there for 3 and a half years since we purchased the car. We never had any issues, always helpful , always explaining the process in d Have been going there for 3 and a half years since we purchased the car. We never had any issues, always helpful , always explaining the process in detail , no matter what service advisor we dealt with . More