
Toyota of Lincoln Park
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 186 reviews
I wasnt expecting much. This dealership doesnt have Good reviews.. Our salesperson though was Amazing .He was above and beyond.His name was George..Even if we didnt buy the This dealership doesnt have Good reviews.. Our salesperson though was Amazing .He was above and beyond.His name was George..Even if we didnt buy the car we were satisfied. The store was clean and the people were friendly. More
This Toyota dealership is a scam, they will tell you the car's price and then add scam packages to the car totaling over $4000!! I've never seen a dealership scam people out of their hard earned money. RUN! car's price and then add scam packages to the car totaling over $4000!! I've never seen a dealership scam people out of their hard earned money. RUN! I would avoid this place when trying to buy a used car at all costs!! More
The contact person I spoke to, Cesar Cruz, lied to me and said the car I was interested in was sold. I called and my friend called and was told the car was available for sale. said the car I was interested in was sold. I called and my friend called and was told the car was available for sale. More
Buyer beware: You expect to be taken advantage of when dealing with car dealerships and this location is no different. Immediately after my first visit, regret seeped in as advertised pricing was not hono dealing with car dealerships and this location is no different. Immediately after my first visit, regret seeped in as advertised pricing was not honored and the old bag of tricks and opaque pricing took over. I reluctantly exceeded my budget on a car lease due to my time sensitive transportation needs and the low supply of vehicles caused by the chip shortage just underway at the time. For such an expensive transaction, it would be enough to leave with a bad taste in your mouth. But on top of this, the sales rep botched the title registration which left me in possession of a vehicle with expired temp plates which you cannot legally drive or park, as I found out with $300 in tickets for parking on the street outside my place. The sales rep said he’d reimburse me for this which was a nice and very fair gesture had he followed up on this promise. In fact, he never even responded to my follow up messages and neither did his manager in the sales office. Absolutely zero accountability. And the handful of questions I had for the sales rep after driving off the lot were simply never answered. No “I’m not sure” or “I believe it works this way”. Nothing. Since leaving the dealership the very first day, I’ve been looking forward to returning this vehicle and never dealing with Toyota again. More
I'm not a review person, but my experiences with Toyota of Lincoln Park have driven me to the extremes. A short time ago, I felt obligated to post a terrible review due to a very bad experience (in short, of Lincoln Park have driven me to the extremes. A short time ago, I felt obligated to post a terrible review due to a very bad experience (in short, we bought a lemon). After reading our review, the general manager, Derek, responded in a way compelling me to leave a review highlighting the positive aspects of Toyota of Lincoln Park. Although our experience is not one we would like to repeat, Derek and our salesperson, Dustin, did everything they could to rectify the problem, offering a trade-in. I say this wholeheartedly and we cannot expect anything more than this. More
2 people got back with me within 10 minutes of the first email. Then I never heard anything for 2 days. The car I wanted sold and they never communicated that with me. email. Then I never heard anything for 2 days. The car I wanted sold and they never communicated that with me. More
Vehicle was not as shown or described online. Traveled Far and Vehicle wasn't ready even though they had a notice I was on the Way. Vehicle was filthy and they couldn't locate it. I was then info Traveled Far and Vehicle wasn't ready even though they had a notice I was on the Way. Vehicle was filthy and they couldn't locate it. I was then informed, That once again, I couldn't purchase it yet because they were waiting for a windshield. Nobody mentioned it in the phone conversations we had. I was told vehicle was there and ready for purchase before I made the 2.5hr drive. Was very Disappointed they wasted my Time. Never do business with them. More
Went into Lincoln Park Toyota and met with Martize. Got great service and a great deal. He was also very knowledgeable and patient with me and answered all my questions with a smile. If you are in th Got great service and a great deal. He was also very knowledgeable and patient with me and answered all my questions with a smile. If you are in the market, ask for Martize. More
I had an excellent experience with Martize. He was very knowledgeable and had amazing customer service. If you’re looking to purchase a Toyota, be sure to ask for Martize. He’ll take care of yo He was very knowledgeable and had amazing customer service. If you’re looking to purchase a Toyota, be sure to ask for Martize. He’ll take care of you!! More