Toyota of Lincoln Park

Great customer service. Jorge Ortiz is a pleasure to work with. He is attentive, knowledgeable and efficient. Every time a customer enters the service department Jorge gree Jorge Ortiz is a pleasure to work with. He is attentive, knowledgeable and efficient. Every time a customer enters the service department Jorge greets them with equal enthusiasm! More

Service I received excellent service from Rodrigo Delgado. He got my car in and out in no time. And it is wonderful to have air conditioning again. Thanks Rod I received excellent service from Rodrigo Delgado. He got my car in and out in no time. And it is wonderful to have air conditioning again. Thanks Rodrigo! More

Great customer service Although I didn't have an appointment, I walked in and Ricardo Serna helped me service my car. I usually go to the dealership at Cicero and Touhy but Although I didn't have an appointment, I walked in and Ricardo Serna helped me service my car. I usually go to the dealership at Cicero and Touhy but since I was pressed for time, I decided to try the north Ave dealership instead. I was really content with the service I received. Ricardo took his time to explain the checks that were done and what I needed to be aware of. I will definitely go back to this dealership. Loved the service! Thanks Ricardo!! 🤗 More

Great Service by Jose Diaz I brought my car in for service and was greeted by Jose Diaz as soon as I pulled in, he ask what I was in for and I explained what I needed, he got so I brought my car in for service and was greeted by Jose Diaz as soon as I pulled in, he ask what I was in for and I explained what I needed, he got some vehicle information and we went inside. He got my information, looked up the car history and told me of the recall on my Avalon. In just over an hour Jose came into the waiting room and walked me back to the service counter, explained the work performed on my car and the condition report and that the recall work was done as well. My experience could not have been better, and because of Jose's customer service I am referring friends to Grossinger Service Department, More

Best customer service!!! I bought my 2017 Toyota Prius. It was great experience with Grossinger. Great customer service. Reasonable prices. Friendly staff. Many cars to choose I bought my 2017 Toyota Prius. It was great experience with Grossinger. Great customer service. Reasonable prices. Friendly staff. Many cars to choose. All was very nice. Really appreciate it! More

Great service from Jorge Ortiz! My experience was amazing. Very thankful for Jorge Ortiz for helping with the process and making sure everything went fast. I also needed a marker fo My experience was amazing. Very thankful for Jorge Ortiz for helping with the process and making sure everything went fast. I also needed a marker for my car, and he offered himself to go get it for me since I had a baby with me, so he saved me the walking! Thank you! More

Jason's Customer Service I brought my 6 year old Toyota in for an oil change and check up before driving to another state. Jason Cross was very thorough in answering questions I brought my 6 year old Toyota in for an oil change and check up before driving to another state. Jason Cross was very thorough in answering questions and explaining different issues...never trying to put pressure on selling services. Very professional and friendly. I hope he stays with Grossinger a long time! More

Excellent Care, EVERY time I've been using Grossinger for service for my 10 year old Toyota for a few years now, since relocating from California. Every time I have gone in, I I've been using Grossinger for service for my 10 year old Toyota for a few years now, since relocating from California. Every time I have gone in, I have received great customer service, but the last few times I have really felt it was exceptional. Oscar Hernandez has taken care of me the last few times and he is not only friendly and kind, but remembers to apply coupons and helped to ease my fears during my last visit when my battery was dead (I was worried it was more serious than the battery). I will continue to bring my car back to them for all my needs and when I am ready for a new car definitely anticipating visiting. THANK YOU! More

Car repair service I appreciate all the professional services provided at this facility. Everything was explained about what the car needed and provided all the necessar I appreciate all the professional services provided at this facility. Everything was explained about what the car needed and provided all the necessary transportation for the day in question. I was treated with The outmost respect and keep me informed about the progress of the work on my Toyota. More

VW Gti Bought a used VW from the dealership. Oslyn Collins was a terrific salesperson to deal with. She was very accommodating and was not pushy. She even he Bought a used VW from the dealership. Oslyn Collins was a terrific salesperson to deal with. She was very accommodating and was not pushy. She even helped me get an adjusted rate I was more comfortable with. I've had a few minor inconveniences since the purchase but that comes with buying a used vehicle. I would definitely shop here again. More