
Toyota of Lincoln Park
Chicago, IL
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My appointment at 2:00 was extended until four o'clock. I was only 7 minutes late. OK, this may be normal, but I don't understand how the oil change fee of $98 came to a total of $120. I was only 7 minutes late. OK, this may be normal, but I don't understand how the oil change fee of $98 came to a total of $120. More
I scheduled an early morning maintenance appointment last Friday to avoid a possible busy holiday weekend. Oscar was my service advisor during this visit. He pointed out services that are generally required Friday to avoid a possible busy holiday weekend. Oscar was my service advisor during this visit. He pointed out services that are generally required for vehicles at 60k miles but I opted to just get the oil/filter change. He was very nice and professional. I planned on leaving the car at the dealership to head straight to work by 8am. Unsure If I should take public transportation or Uber to work, I quickly decided to ask about their complimentary drop off/pick up service. Oscar accommodated my request right away. Demetrius was my driver for that morning. He was also very professional. Demetrius got me to work safely and on-time, which I really appreciate. Overall, I was happy to check this off my list of things to do before the weekend. The service made for an even better morning. As always, thanks to the staff at Toyota of Lincoln Park! More
Paul, service advisor, great customer service and does his due diligence to make sure you are getting a good deal. Don’t hesitate to get your Toyota serviced here with Paul. his due diligence to make sure you are getting a good deal. Don’t hesitate to get your Toyota serviced here with Paul. More
Best Dealership in Chicago! Oscar Hernandez the service advisor is soooo efficient! I always go to him when my vehicle is getting serviced Oscar Hernandez the service advisor is soooo efficient! I always go to him when my vehicle is getting serviced More
Excellent service. Check in and out was prompt and easy, I was informed about issues needing repair and the cost. All work was satisfactorily completed. Check in and out was prompt and easy, I was informed about issues needing repair and the cost. All work was satisfactorily completed. More