Toyota of Lawton
Lawton, OK
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Deception, lies, typical used car salemen, All I wanted was honesty! Never buy a vehicle from this dealership. They lie about the condition of the vehicle, try to change the pricing by inclu All I wanted was honesty! Never buy a vehicle from this dealership. They lie about the condition of the vehicle, try to change the pricing by including fees that have already been added into the negotiated price. It is too bad that USAA/Truecar is using this dealership. USAA is a very respectable company who prides themselves on customer service. Toyota of Lawton does not deserve to be associated with USAA and Trucar car buying service. Besides the lying, it was like buying a car from a dealership that has been open for 2 days. They brought a guy named Ramone to the dealership to help with their lack of following Toyota policy, Ramone actually told me that. I could go on and on, but they have wasted a lot of my time and I am still out my two doors being repaired, Toyota's auto body quote of $2,000.00. When I was told to talk with Gary, the service manager about the repairs, he hung up on me because he did not want to hear my complaint. Real professional Gary! Get a job where you wont have to speak with people. Its really too bad that places like this still have to do business like used car salesmen did 20 years ago. I just wish I had read the reviews before purchasing from them. Never would have thought I would get this type of service from a Toyota dealer. More
Toyota of Lawton Review My boyfriend and I have had a great experience here at Toyota of Lawton. We came in not having any idea about how to go about purchasing a car and if My boyfriend and I have had a great experience here at Toyota of Lawton. We came in not having any idea about how to go about purchasing a car and if we could afford. Mindy Neubecker and Manager Jimmy Fisher have been such a great help to us though out the whole process. They have gone above and beyond for us. More
Worst Toyota buying experience ever!! Don't buy from Toyota of Lawton, you will be there for hours upon hours and left with sales associates who have no knowledge of the vehicles that they Don't buy from Toyota of Lawton, you will be there for hours upon hours and left with sales associates who have no knowledge of the vehicles that they sell. Absolutely, the worst car business that I have ever been to, worst sales associates, worst managers, and horrible time management. More
The best sales lady ever First I'd like to say I have been a Ford man all of my 92 years. I served in WWII and never thought I'd ever buy a Japan made car. That was until I me First I'd like to say I have been a Ford man all of my 92 years. I served in WWII and never thought I'd ever buy a Japan made car. That was until I met this young sales lady named Michelle. She was so knowledgeable and helpful that I drove out in a brand new Camry, thanks Michelle. More
Phenomenal Before Saturday I would have rather had a root canal than visit an auto dealership, to look for a new car. I've lived all over the country and I have Before Saturday I would have rather had a root canal than visit an auto dealership, to look for a new car. I've lived all over the country and I have never experienced the kind of customer service I received at Toyota of Lawton. My sales lady was named Michelle, she was phenomenal and without a doubt the very best salesperson I have ever dealt with. She answered all of my questions, and made me feel like she really cared about me. I would recommend that if you are considering a Toyota go to this dealership and ask to speak with Michelle, she is the best. Oh and my wife and I love our new Rav4. More
Unethical and Sales Fraud Stay away from this dealership!!! They are unethical and take advantage of people. They took advantage of my parents. They had my parents sign docu Stay away from this dealership!!! They are unethical and take advantage of people. They took advantage of my parents. They had my parents sign documents and told they were under no obligation until the vehicle arrived at the dealership and they got a chance to see it in person. When the vehicle arrived a couple of days later they told them that they had to take the vehicle because they had signed a contract and that their trade in was no longer their property. They refused to hand them a copy of the contract before leaving the dealership and have avoided our repeated calls requesting a copy. They won't even tell them which bank financed the loan. I have file complaints with the Oklahoma Attorney General and the Oklahoma Motor Sales Commissions. If anyone has been taken advantage by them, make sure you file complaints so that they don't keep doing this to other people. More
Money Carlo Scam If you received money carlo in the mail. it's a scam. Most likely you'll match 777-777 which states that you win cash money ($5,000 or can be $100, it If you received money carlo in the mail. it's a scam. Most likely you'll match 777-777 which states that you win cash money ($5,000 or can be $100, it depends) but it's just a way to bait people to go to the dealership. They will just offer you car deals when you arrive and tell you you didn't win anything afterwards. Made my hopes up though. More
great service I visited Toyota in search of a used car. I was greeted by a nice well dressed young man Myke Rosa had great knowledge on all of the autos. he broke d I visited Toyota in search of a used car. I was greeted by a nice well dressed young man Myke Rosa had great knowledge on all of the autos. he broke down the specs on every car I was interested in. He had me approve for a loan very quickly and surprisingly got me a great rate. when all was said and done I drove off in my new 2016 Avalon and I love it. Thank You Toyota of Lawton and Myke Rosa. More
Great customer service! My wife and I recently bought a 2014 Dodge Avenger from this car lot. The service was excellent and they went out for their way to make my experience My wife and I recently bought a 2014 Dodge Avenger from this car lot. The service was excellent and they went out for their way to make my experience great! I work out of town quite often, so car shopping can be hectic. They worked with my wife to pick out a vehicle to fit our budget, took our trade in for all its value and completed our deal quickly. I would recommend them to everyone! Troy Ayers was our salesman and he did a wonderful job! More
extremely helpful Got a used car and I love it. Troy and the team are so professional. Finance personal were extremely helpful in all areas. They even got me a lower mo Got a used car and I love it. Troy and the team are so professional. Finance personal were extremely helpful in all areas. They even got me a lower monthly payment also worked hard in assisting me in getting exactly what I wanted. I recommend this dealer with out a doubt look no further. More