Toyota of Laredo

My wife and I had a great car buying experience with Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlan Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlander. We would like to personally thank the owner, Zach Powell, for his outstanding leadership and guidance. He even came out and chatted with us for a few minutes. Also, we would like to thank Cesar, Karmen, Jordan, and Joseph in finance--awesome!!!! Keep up the good work guys. We look forward to our next purchase with Toyota of Laredo More

More expensive than any other dealership. They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSH They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSHIP for prices or payment estimates. I am gonna buy a Hyundai on Amazon. More

Just the worst experience ever still having issues getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would c getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would call me or fix it that would be great More

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop. More

Avoid this dealership!!!! I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in San Antonio already and they said for me to cancel it as they were going to save me a trip. I get there and slowly they began to add money to the deal. To make the long story short they didn’t keep their word and added more than $2,500 to the deal I had in San Antonio. I ended up leaving after spending over three hours there and went straight to North Park, where I closed the deal on the price they originally promised. More

Great Deals Great People Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Toyota More

Terrible customer service you get a run around Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed even though I was told it would. Now I call and it says it's after hours at 2:30 on Thursday. The service manager says he would call me back right away yesterday after he looked into it never got a call left him a voicemail late in the afternoon I still haven't heard from him. Way to go Roger latte More

Go somewhere else! When I started looking into the new Tacomas, I went to Toyota of Laredo first, since it is the dealership closest to home. I started by looking onlin When I started looking into the new Tacomas, I went to Toyota of Laredo first, since it is the dealership closest to home. I started by looking online at their inventory. At the time, they advertised to have 57 Tacomas "available." Most of us assume that means they have the item in inventory. It turns out, it's a wording trick (the first of many). When I arrived at the dealership, they had one on hand. Despite this, I was prepared to work out a deal. The salesman, Alberto "Tito" Garcia and I went through the paperwork, but I noticed that they were trying to skip over important information. When the salesman wrote up the first deal, he left off the interest rate. When I asked about it, he told me that it was computed for 4.9% through Toyota finance. I told him no, and that I would get the loan through my bank. They also wanted me to agree to buy a truck that they didn't have on hand, and that I hadn't seen--I was willing to buy, but I had no intention of buying it without seeing it (and the invoice). it really hit the fan, though, over the value of my trade in. They had grossly undervalued my truck (I had checked through BlueBook, kbb.com, and I had had it valued at the Ford dealership). So I told the salesman that I was leaving, and I told him bluntly that I knew they were trying to rip me off and that I didn't appreciate it. I had to ask several times to get my keys back. Later that same day (Saturday), I received a phone call from out of area. It's someone asking about my experience at the dealership. So I laid it out for her. On Monday, I get a voicemail from the salesman, Mr. Garcia, wanting to work out the issue. I had cooled off, so gave him a call the next day. He said he didn't know why he had called and left the voicemail. At this point, I gave up. Do yourself a favor. Avoid these people - drive a little and buy your new car somewhere else. More

Buyer Beware Toyota Laredo - check your "new "cars Deceitful practices! I was sold a new car not used.Code of Conduct describes a collective commitment to the highest ethical standards. It also is re Deceitful practices! I was sold a new car not used.Code of Conduct describes a collective commitment to the highest ethical standards. It also is required by law to disclose any damage to a vehicle being purchased as new. I have not yet disclosed this breach to my financial institution. Toyota Laredo had betrayed the confidence and due diligence that is their responsibility to full disclosure. ..Do the dutiful Michael Powell and contact me regarding this compliant. Hilda Reyes More

Excellent service I took my 2012 Toyota Sienna for a wheel alignment and as soon as i got there, i was provided with an excellent polite greeting by service representat I took my 2012 Toyota Sienna for a wheel alignment and as soon as i got there, i was provided with an excellent polite greeting by service representative Mr. Centeno. Service was provided on promise time and at modest price. Vehicle repair was excellent. Thank You. More