Toyota of Lancaster - Service Center

CUSTOMER SERVICE I am very happy with the customer service that Sierra Toyota provide to the Customers the guy who greets the customers just by smiling and saying hell I am very happy with the customer service that Sierra Toyota provide to the Customers the guy who greets the customers just by smiling and saying hello is enough to feel welcome, Not to mention the pleasant experience with Mr. Preston who was in-charge to help me with my Vehicle to process the documents to service my Car, he is very polite positive energy willing to help I am a satisfied customer Thank You for treating Customer's so well. More

Great customer service by Rey Osuna I don't have to wait for a long time I will recommend this dealer to my friends and family by Rey Osuna I don't have to wait for a long time I will recommend this dealer to my friends and family More

Fast efficient and convenient I have been a customer for several years, and have always been treated with the utmost respect and great service. I would recommend anyone to Sierra T I have been a customer for several years, and have always been treated with the utmost respect and great service. I would recommend anyone to Sierra Toyota.😀 More

Regular maintanence I always take my Venza to Sierra Toyota and I always ask for Sean Preston he's the best, I get great service, I'm always happy. I always take my Venza to Sierra Toyota and I always ask for Sean Preston he's the best, I get great service, I'm always happy. More

Satisfied Car had transmission replaced and was available to drive next day. I also had my brake pads replaced and brake fluid replaced. Car runs great again. Car had transmission replaced and was available to drive next day. I also had my brake pads replaced and brake fluid replaced. Car runs great again. More

Friendly and Knowledgeable Service Brought my 2008 Toyota in for its six month service. Josh was friendly and thoughtful. The work was completed in an hour. He explained everything t Brought my 2008 Toyota in for its six month service. Josh was friendly and thoughtful. The work was completed in an hour. He explained everything that was done. Excellent service! More

Excellent - Service Department - Most notable - Sean Preston - Mr. Preston is knowledgeable and attentive - You are blessed to have this personable, productive, knowledgeable and dedi Most notable - Sean Preston - Mr. Preston is knowledgeable and attentive - You are blessed to have this personable, productive, knowledgeable and dedicated employee. We have had the opportunity to work with Mr. Preston on numerous occasions and he is very helpful. More

Routine Service Rey Osuna provided friendly and helpful information regarding the service for our Prius. After the service he provided answers to our questions and Rey Osuna provided friendly and helpful information regarding the service for our Prius. After the service he provided answers to our questions and provided suggestions for future services. More

Reliable service. Service is reliable and efficient. Shuttle is convenient and waiting area is reasonably comfortable. I experienced no problems in any area and will Service is reliable and efficient. Shuttle is convenient and waiting area is reasonably comfortable. I experienced no problems in any area and will likely return. More

Fast,Friendly and Capable service I am very pleased with the service center. I like the ease of online scheduling and was able to drive up and have the routine service started on time I am very pleased with the service center. I like the ease of online scheduling and was able to drive up and have the routine service started on time and in the amount of time expected. The service representative let me know there was a nail in the tire and where to go for prompt repair. This attention to detail saved me further trouble down the road. This is a well run department with staff who are (and should be)proud of their work. More