Toyota of Lancaster - Service Center

Great Service I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an I have been going to Sierra Toyota for many years, bu in the past year or so my car has needed some much needed services, and every time I schedule an appointment with Chanin I get nothing but honest and great service. Thank you Chanin! I really appreciate all your help. Sincerely Laura A. More

Friendly service From the shuttle drivers to the cashiers to the service writer, everyone at Sierra Toyota is very friendly and helpful. Always a good experience. An From the shuttle drivers to the cashiers to the service writer, everyone at Sierra Toyota is very friendly and helpful. Always a good experience. And they take good care of my car. More

I always have a good experence at Sierra Toyota everyone was very nice, I did not have to wait long to be taken to an agent. they had my car for 5 hours, but I had them shuttle me home. My agent was everyone was very nice, I did not have to wait long to be taken to an agent. they had my car for 5 hours, but I had them shuttle me home. My agent was informative and friendly More

Pleasant Customer Service Interface Robert was courteous and professional in his interface with me. The time he told me for completion of the maintenance tasks was not as long as origina Robert was courteous and professional in his interface with me. The time he told me for completion of the maintenance tasks was not as long as originally anticipated. Robert's polite demeanor made the service appointment a real pleasure. Highly recommend. More

Service It got done faster than I was told I was very happy I believe it was Robert that helped me yesterday and there no other things needed but oil change a It got done faster than I was told I was very happy I believe it was Robert that helped me yesterday and there no other things needed but oil change and a cargo light I was happy with the service. More

Excellent service I scheduled the change of oil and maintenance. I waited less than 2 hours and I was surprised since I came earlier than my appointment time. Excellent I scheduled the change of oil and maintenance. I waited less than 2 hours and I was surprised since I came earlier than my appointment time. Excellent service and great staff. More

Service Center The service advisors are really friendly and helpful. They answered all the questions I had and immediately offered to check out the concerns I had wi The service advisors are really friendly and helpful. They answered all the questions I had and immediately offered to check out the concerns I had with my vehicle. I've brought both of my scions to this dealership and I've always had good experience. More

Jose Martinez Excellent Service Manager Jose Martinez is always cordial and professional, never trying to sell something I don't need. In fact, when I discovered that the high speed tires h Jose Martinez is always cordial and professional, never trying to sell something I don't need. In fact, when I discovered that the high speed tires had been reversed on our Matrix, Jose installed a new set of tires. More

Verry Happy Customer The Service Advisor Robert Cauley was very helpful and went out of the way to answer all my questions. They got the parts I needed and fixed my Truck The Service Advisor Robert Cauley was very helpful and went out of the way to answer all my questions. They got the parts I needed and fixed my Truck on the same day, and They made sure I had a ride to and from my home while waiting for my service to be completed. Thank You Robert and Sierra Toyota for a job well done : ) More

Kevin Silva is an excellent representative of the dealership Very professional and yet cordial from the beginning. When I arrived he filled me in on every step to my cars service. He also promised to advise Very professional and yet cordial from the beginning. When I arrived he filled me in on every step to my cars service. He also promised to advise me when the car was ready for pickup. He also asked if I would need transportation home. I told him I would wait for the service to be completed. He gave me the options of waiting areas and said he would locate me when the service was done. He kept his promise. I am completely happy with your dealership from "Sales to Service" Sincerely, Reuben Wilson the r I ar m extremely happy to advise you of his excellent service. More