Toyota of Lancaster - Service Center

First service was Awesome Excellent service and great Advisor, Robert Cauley. I arrived for my 7:30 appointment and was done by 8 :45 and on my way, he even had my car washed. Excellent service and great Advisor, Robert Cauley. I arrived for my 7:30 appointment and was done by 8 :45 and on my way, he even had my car washed. This was for my first 5,000 mile maintenance and I will highly recommend him, the best service advisor! More

Service Great service department. Associates are friendly and very helpful. My vehicle was serviced in the time frame given to me. I will continue to all my Great service department. Associates are friendly and very helpful. My vehicle was serviced in the time frame given to me. I will continue to all my Toyotas serviced here. More

DDees Always a pleasure to get my vehicle serviced at Sierra. Jose is terrific and we enjoy our visits. Great guy! Will continue to get my service at Sie Always a pleasure to get my vehicle serviced at Sierra. Jose is terrific and we enjoy our visits. Great guy! Will continue to get my service at Sierra. More

Service Experience Excellent service performed in minimum time. Chanin Yescas was especially helpful in that she was able to explain the pollen filter. Also briefed on t Excellent service performed in minimum time. Chanin Yescas was especially helpful in that she was able to explain the pollen filter. Also briefed on the proper fluid of the brake reservoir. Having a knowledgeable service rep was really a treat. More

6 mo. svs This was my first service of my 2017 Highlander and was impressed with the courteous service. Part was identified on driver side window that needed re This was my first service of my 2017 Highlander and was impressed with the courteous service. Part was identified on driver side window that needed replacing and promptly ordered. More

Happy Camper The service was exceptional and fast. The personnel were friendly and courteous and best of all the entire experience took just an hour and a half. The service was exceptional and fast. The personnel were friendly and courteous and best of all the entire experience took just an hour and a half. More

Schedule maintanance routine. Every time I take my car for service, all personnel are very professionals and courtgeous. The service for the car is excellent. They have done very g Every time I take my car for service, all personnel are very professionals and courtgeous. The service for the car is excellent. They have done very good work. Thanks Toyota.0 More

Great dealership. Quick response. Great service. First time there, good first impression. Chanin is very helpful and made my visit pleasing. Thank you Chanin. See you next service visit appointment. First time there, good first impression. Chanin is very helpful and made my visit pleasing. Thank you Chanin. See you next service visit appointment. Thanks again. More

It was a great visit Rey helped and explained everything I needed done to my truck. He was honest and very courteous, he made sure I got the truck back when promised. I wi Rey helped and explained everything I needed done to my truck. He was honest and very courteous, he made sure I got the truck back when promised. I will definitely get my truck serviced there from now on but I would only go through Rey, of all the service people, he is the best. More

customer service for 8/12/2017 Normally it does not take long to get my oil change & tire rotation but It took roughly 2hrs and 20min on 8/12/2017 while I waited in their nice cust Normally it does not take long to get my oil change & tire rotation but It took roughly 2hrs and 20min on 8/12/2017 while I waited in their nice customer lounge. But hey, everyone should expect occasional hiccups in their lives, especially on a busy Saturday when everyone brings in their vehicles for maintenance at a dealership. The customer service representative who helped me apologized for the long wait at the end when I got my car back and he even gave me a free tire rotation for having to wait for so long which I thought was a very nice thing. He just did it spontaneously which was a good thing for me as I really appreciated it. More