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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,502 Reviews

3,502 Reviews of Toyota of Lancaster - Service Center

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December 27, 2018

sterring wheel shake when I brake I was treated very nice Chanin was great she is my Advisor she is very knowledgeable and friendly she had everything check out by the service could n More

by LILSASSEY2004
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Martinez
December 27, 2018

Lancaster Toyota Stinks I’ve had nothing but problems with this STINKING dealership. I will NEVER EVER buy from this dealership again. Many many problems...avoid this deale More

by MCS4561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Santiago
Jan 04, 2019 -

Toyota of Lancaster responded

Hello Again Marta, it is my pleasure to ensure that all your concerns are met during and after a visit with our staff. As always, please call me whenever you are scheduled to come in so that I may arrange to accompany you or help you in any way I can, Teresa Caso, 661-952-2103. Best Regards, Toyota of Lancaster

December 26, 2018

Friendly and accommodating It was my first time coming to Toyota of Lancaster and I am very pleased with the service, Jorge the service rep was very helpful and accommodating go More

by csar022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lopez
December 26, 2018

Corolla En general son amables pero el servicio deja mucho que desear, acudí a reparar el mismo problema en el tablero de mi auto más de tres veces. More

by DIEGO13042010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge López , Arlette Canaan, Jose Martinez
Dec 26, 2018 -

Toyota of Lancaster responded

We understand your frustration, Diego but we need the vehicle to duplicate the concern to our technician. We have called and left several messages with you and we will continue to assist you with the service of your vehicle and hope that soon we can reach a resolution. Thank You, Toyota of Lancaster

December 23, 2018

Quick service My appointment was easy breezy. The Service agent is always friendly and willing to help. The convenience of an afternoon appointment is very much app More

by sandra Avery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2018

Check up and oil change Great quick service. Very polite and understanding staff and the waiting area is very good. Tge service was done quickly. Thanks you for the great ser More

by Kevork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
December 22, 2018

60,000 mile check up. All was good and Sean Preston really made me feel like I was the only customer. Very professional, friendly & fast getting in & out after my car was s More

by kerbritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Service done to my satisfaction. I called Mr. Martinez to check the blinking light on my dashboard & he told me to come. They found the air pressure on my tires are low, so they infl More

by Ag2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
December 22, 2018

Great service This location is always quick and professional. Sean was really good at communicating what needed to be done on my vehicle a what could be done the ne More

by BRIAN.STEWART5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Fantastic service Chanin and the staff were very fast and attentive. I always come here for service, and I feel like I get an honest assessment and quality work each ti More

by Palmdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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