3,503 Reviews of Toyota of Lancaster - Service Center
Fast service, good customer service Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. Very recomendable ., am a customer for 11 years and counting. For many years I come for service for my cars and have no complaints to remarks. More
Dealership has improved Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your Responsive and friendly-vastly improved from my last visit. The only suggestion I have is that manufacturers coupons should automatically load to your account. I forgot to bring coupon with me so it wasn’t honored. More
Fast, friendly service by Sean We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and i We always use Sean for our service advisor. Hes always friendly and professional. Service is fast and on time. Sean communicates services needed and is to the point. More
Fast and Efficient. Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well a Great Customer service by Max Ciotti, he was very friendly and professional. I also liked the showroom, and overall quality of cleanliness, as well as friendly staff.. More
Courteous, knowledgeable and on time as promised Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches Great service lounge complete with complimentary coffee, donuts and fruits while watching TV. Also, has a small Cafe that serves snacks and sandwiches you can order and buy. The Service Lounge makes you really feel at home. More
Unhappy customer Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the r Had to wait 4 hrs for 60k miles service? Poor service!! It’s the 3rd time this has happened to me here. Also only had 2 trained mechanics to fix the recall issue? Knowing you have a recall, only have 2 people trained mechanics? Did they not want customers to come and get the recall item fixed??? Very Unhappy!!!!!! More
Sean's the Best! Professional, courteous, and always on time! Sean Preston is one of the main reasons I continue to service my vehicle with Toyota! Thanks again, Sea Professional, courteous, and always on time! Sean Preston is one of the main reasons I continue to service my vehicle with Toyota! Thanks again, Sean! More
Great customer service From the moment I came in the service was great. The person that greeted me was friendly, my service advisor sean was super informative and upfront. I From the moment I came in the service was great. The person that greeted me was friendly, my service advisor sean was super informative and upfront. I was offered a shuttle ride home while my vehicle was serviced which was awesome and they picked me back up to get my car. The cashiers helped me get my vehicle because sean wasnt available and they were very prompt and friendly. I will definitely be coming back. More
My GoTo Place I go to Toyota for the "recommended" service, when I have questions or concerns and recently I began going to them for the SMOG test. I go to Toyota for the "recommended" service, when I have questions or concerns and recently I began going to them for the SMOG test. More
Professional Quality Professional service done to manufacturer's specifications. Thorough vehicle checks for safety and future maintenance. Personable service staff. Labor Professional service done to manufacturer's specifications. Thorough vehicle checks for safety and future maintenance. Personable service staff. Labor charges are high but the argument can be made that "you get what you pay for"? More