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3,504 Reviews of Toyota of Lancaster - Service Center
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February 09, 2019
Always friendly, always professional This is the best car service center I’ve used, hands down. They take such great care of my new car that I recommended my mom take her 2013 here for re This is the best car service center I’ve used, hands down. They take such great care of my new car that I recommended my mom take her 2013 here for regular maintenance. They charged her less than Jiffy Lube and tell her exactly what they will do and the cost before they start. No “surprises”, and no hidden costs. Work is always too notch. I highly recommend them, regardless of vehicle type. More
by mdawne33
Verified CustomerEmployees Worked With
Jose Martinez
February 07, 2019
Service - 40,000 mi I was disappointed my Service Manager Rey is no longer with the company, but Max was great and went above and beyond to provide outstanding service. I was disappointed my Service Manager Rey is no longer with the company, but Max was great and went above and beyond to provide outstanding service. More
by Toyotafan
Employees Worked With
Max Ciotti
February 07, 2019
Great staff, efficient service! Micheal santamaria is a great service provider and is an efficient worker. He made my feel sure my car was in great hands. He explains everything simp Micheal santamaria is a great service provider and is an efficient worker. He made my feel sure my car was in great hands. He explains everything simply so the customer understands what's being done and for future servicing. More
by LIZZIE25977
Employees Worked With
Micheal santamaria
February 06, 2019
Awesome! I have a great experience of my first appointment with Toyota Service Center,All the people where really knowledgeable to address my concerns and ques I have a great experience of my first appointment with Toyota Service Center,All the people where really knowledgeable to address my concerns and questions about my vehicle and they where on time according to my schedule ,thanks keep up the good work! More
by KRIMAR7773MA
Employees Worked With
Other Employees :
July Puzon, Jose Martinez, Steve Guevara
February 05, 2019
No lounge area available. Even with renovation going on there should be somewhere for one waiting to sit and be comfortable. Not being prepared for appointment caused more wait Even with renovation going on there should be somewhere for one waiting to sit and be comfortable. Not being prepared for appointment caused more wait time. Upon arrival I was left standing in the cold. I eventually stepped inside sales room for warmth. I have been to other dealerships where I have someone that greets me and follows through making sure I am informed and comfortable during the process. I appreciated the ride home and back and the man that drove me was very nice. More
by TURCOTTES78
Employees Worked With
Stephanie Santiago
February 05, 2019
Thumbs up Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed wi Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed with the efficiency in which you run your service department. I appreciate the appointment system and Chanin had coordinated my alarm installation perfectly. When I thought that I had a problem with it she was there to guide me through my problem ... On my second visit I felt assured that you had checked the vehicle for any off road damage. I felt that you all went above and beyond for me. Thank you. You have my business. More
by HELMSCEG
February 05, 2019
Very good The service person I had was very good. And the wait was not long at all. The waiting area is very nice and a car came out great. Thank you very much. The service person I had was very good. And the wait was not long at all. The waiting area is very nice and a car came out great. Thank you very much. I would recommend you to anybody. Thank you More
by ODDBRAWL
Employees Worked With
Michael Hachey
February 05, 2019
Jose service members makes youbfeel like family. Highly recommended and always patient. Explains everything and give you options. Thank you Toyota! I love my car and it is never failed me yet. Highly recommended and always patient. Explains everything and give you options. Thank you Toyota! I love my car and it is never failed me yet. More
by MAILLYNNA
Employees Worked With
Jose Martinez
February 05, 2019
Quick and friendly service I had an appointment and was in and out in less than one hour. Thank you to Sean Preston for being helpful. will definitely be back in the future. I had an appointment and was in and out in less than one hour. Thank you to Sean Preston for being helpful. will definitely be back in the future. More
by RPTOMPKI
Employees Worked With
February 04, 2019
Good Service The service is good, making an appointment helps greatly, the service rep Max is great, we seem to have a good connection. Waiting room is very comfo The service is good, making an appointment helps greatly, the service rep Max is great, we seem to have a good connection. Waiting room is very comfortable, good coffee and donuts. Not too long of a waiting time for service. Thank you More
by PJNMOJAVE
Employees Worked With
Maximillian
