Toyota of Lancaster - Service Center

Service manager was great and apologized for long wait. I learned not to come in with out scheduling an appointment on a Saturday. A long wait of 5 hours for an oil change🥴. Joey was great to work with. I learned not to come in with out scheduling an appointment on a Saturday. A long wait of 5 hours for an oil change🥴. Joey was great to work with. He at list warned me it was going to be a long wait. It did give me an option weather to stay or go. I chose to stay and get the oil changed. More

Fast and friendly Chanin and the team have are doing an amazing job. I've been taking my Tundra, Highlander, and 4runner there for over 10 years. Supper happy with the Chanin and the team have are doing an amazing job. I've been taking my Tundra, Highlander, and 4runner there for over 10 years. Supper happy with the service department More

Excellent Service I brought my 2000 4Runner in for a front end alignment. Chanin was the service rep. that worked with me. She was extremely busy but easy to talk to an I brought my 2000 4Runner in for a front end alignment. Chanin was the service rep. that worked with me. She was extremely busy but easy to talk to and did her job like a professional. I really like the new dealership. They have invested in the future and are here to stay. The service was impeccable. The shuttle bus drivers are great. I will be back. More

Great experience Joey was our representative/contact guy. He called and made sure to define the work they would do and the price. He was in contact the entire time and Joey was our representative/contact guy. He called and made sure to define the work they would do and the price. He was in contact the entire time and let me know when service was finished. I was even able to text him and have him take a look at something as well. Overall wonderful service! More

Great experience Because of the great service friendly people location dealership condtion speed of servicecare of my vehicle up dates and notifications of recalls ser Because of the great service friendly people location dealership condtion speed of servicecare of my vehicle up dates and notifications of recalls service and care advics. More

Just some routine maintenance Melissa did a good job, and she was very professional. I was only in there for about an hour or so . I would recommend this place to anyone . Melissa did a good job, and she was very professional. I was only in there for about an hour or so . I would recommend this place to anyone . More

Routine 15K mile maintenance Routine 15,000 mile maintenance - a very pleasant experience. Employees were courteous and helpful. The waiting room was clean and comfortable. The Routine 15,000 mile maintenance - a very pleasant experience. Employees were courteous and helpful. The waiting room was clean and comfortable. The service appointment was late in the day but the service employees were upbeat and did not rush the customer. They took time to explain what was done for the service. Good job. More

Excellent My parts were delayed by the freeway closure caused by the fires. I was kept up to date and given a rental car when the work couldn't be completed in My parts were delayed by the freeway closure caused by the fires. I was kept up to date and given a rental car when the work couldn't be completed in a timely manner. I was also apprised of another problem which Chanin Yescas helped me resolve. More

Review for Joey from service department The help, patience, etc that this man gives his clients/costumers is amazing!!! He is so understanding and has always done his best to give us what w The help, patience, etc that this man gives his clients/costumers is amazing!!! He is so understanding and has always done his best to give us what we need and get things done in a timely manner. More

Quick service and always friendly Everyone is always helpful! Joey Gonzales is always friendly and very helpful. Appointment is always on time and gets you out in a timely matter. Everyone is always helpful! Joey Gonzales is always friendly and very helpful. Appointment is always on time and gets you out in a timely matter. More