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This rating includes all service center reviews, with more weight given to recent reviews.
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3,505 Reviews of Toyota of Lancaster - Service Center
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April 07, 2019
Great service and friendly When to the appt. line and got taken care really fast and everything was explain what they where doing to my car and answer all the question i had. Gr When to the appt. line and got taken care really fast and everything was explain what they where doing to my car and answer all the question i had. Great job Joey gonzales keep up the good work. More
by BARRIOS1790
Verified CustomerEmployees Worked With
Joey Gonzales
April 06, 2019
Awesome Chanin my Service Manager is the BEST! She gets my car in and out quickly and she always makes sure I understand if my car needs anything additional, Chanin my Service Manager is the BEST! She gets my car in and out quickly and she always makes sure I understand if my car needs anything additional, which is hardly ever. It’s hard for a woman to find an honest Dealership and especially an honest service person and I totally recommend and respect Chanin and how well she takes care of my 2012 Prius C. More
by Beaman
Employees Worked With
April 06, 2019
The Service department are snakes. Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't Total up sale job! They prey on female customers. I will never use Toyota of Lancaster again. I get much better at other dealerships. Integrity can't be taught. More
by Alex M.
Employees Worked With
Michael Hachey
April 04, 2019
5000 service Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 Mike was very proffessional and the service was quick...straight up nice guy I think it would be cool if it came with a car wash😉 More
by MELISSAMOAT6
Employees Worked With
Michael Hachey
April 04, 2019
Service Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talki Joey Gonzales in the service department was great. He kept me informed on the progress of my vehicle. Service area was clean. I highly recommend talking with Joey Gonzales for your service needs. More
by ASWEETSBAKER
Employees Worked With
Joey Gonzales
April 01, 2019
Oil change service Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. F Sean Preston and his crew, as always, did an exemplary service. Noticed the difference in performace. The staff was efficient, orderly, and helpful. Facility was neat and clean. Kudos! More
by Romeo Concepcion
Employees Worked With
April 01, 2019
Maintenance guys are great, sales guys are not Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make t Although not a fan of their sales department, their service department is a completely different experience. Their quick, extremely polite, and make their customers feel important. The new car sales department promises rebates to get you in the door and then states they got you mixed up with another client. They also promise 1.9 percent financing when they also apparently got that mixed up with the 3.9 that was available to me. If they would have been honest to begin with the internet manager probably would have made a sale. This was after he already ran my credit so their shouldn’t have been any mixups on what he could have offered. Everything changed when I said I didn’t want to purchase any extra warranties. Just wanted a quick out the door price as I have health problems and can’t spend countless hours in the dealership. Service guys doing maintenance on my truck are great. Sales guys selling cars are aggravating and disappointing. Can’t trust what they say. Hard to go back. Jose martinez was AWESOME. Brandon Arnold in the internet department must be new as he got everything wrong. Hopefully he gets better and can honor what he says. More
by robzom27
Employees Worked With
Jose Martinez, Brandon Arnold
March 31, 2019
Great Service Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. Excellent customer service by Chanin and the Service Dept....She is the reason I use this dealership for service on both of our Toyota Trucks. More
by obrienwalters
Employees Worked With
March 30, 2019
Brake service I always go to Chanin for my car services. She is professional, fast and trustworthy. Very dependable and tries to get you in and out in a timely matt I always go to Chanin for my car services. She is professional, fast and trustworthy. Very dependable and tries to get you in and out in a timely matter. More
by CHRISTINAA
Employees Worked With
March 30, 2019
Banking on Toyota The best dealership in the Antelope Valley . Chanin the best Service Representative. I would recommend Chanin to all my friends & family if they need The best dealership in the Antelope Valley . Chanin the best Service Representative. I would recommend Chanin to all my friends & family if they need their car serviced at Toyota. More
by PRSSLUV
Employees Worked With
