Toyota of Lancaster - Service Center

Great work Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Joey Gonzales is refreshing new member of your team. I'm glad I have been assigned to him as my advisor for the needs of my car and to me personally. Thank you, Greg Braendel More

Consistent Quality of Stellar Service Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the Chanin continues to be such a great help, professional, easy to understand when giving me details of my car needs, and knowledgeable. The rest of the staff there are also observed to be friendly, professional and hardworking. The location is always clean, positive, and prompt as well. I love it here. More

Always great service! I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager arou I have been coming to this dealership for several years and have never once had a bad experience! Chanin Yescas is the best service drive manager around! More

Friendly staff Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. Stephanie was knowledgeable about every question I had about my car. Made me feel confident about the services I was getting done for my vehicle. More

great service My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explai My alternator went out, had to tow to toyota service. Joey got me in the same day even tho they were very busy. Very friendly and professional. explained everything to me in detail. Thx again Joey More

Oil change and inspection First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying First experience with toyota of Lancaster. Trying to call and get questions answered before hand left me on hold and transferred to voicemail. Trying online chat got me nowhere either. Took a chance and went in early, they were very busy but got the job done. More

Pleasant experience From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait From start to finish, always a pleasant experience at this dealership. Went in to get my car serviced and decided to look at new vehicles while I wait. Troy was amazing and helped me walk away with a 2020 toyota corolla hybrid. Love the attitude and attentiveness they have for their customers. Troy made this an enjoyable experience by not being a pushy salesman and just openly listening to my needs and giving suggestions. Not once did I feel pressured to buy a vehicle which helped my anxiety in making a decision. Also thankful to the service agent that connected me with Troy. Unfortunately I don't remember his name to give him credit. But he was also very nice and listened to my original needs with my previous vehicle and the service needed. More

Great Customer Service As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Thei As always, Team Toyota of Lancaster performed spectacularly. Friendly and courteous professionals that provide high quality and timely service. Their service continues to evolve...improve. Thank you for a great experience. More

You did not have the parts needed The customer service was great 👍 but they did not have the parts for the work they suggested . They had a convenient waiting room and restaurant The customer service was great 👍 but they did not have the parts for the work they suggested . They had a convenient waiting room and restaurant More

Joey was awsome! This appointment had a dubious start because it was busy and they were running behind.... but Joey saved the day and turned it around and made it my b This appointment had a dubious start because it was busy and they were running behind.... but Joey saved the day and turned it around and made it my best service visit ever! He went out of his way so I could meet my schedule, and did it cheerfully and with vare for this customer. Ten stars for this visit! More