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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,505 Reviews

3,505 Reviews of Toyota of Lancaster - Service Center

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April 24, 2019

Service before major service required. I and other members of our family noticed a noise coming from the right front passenger side of our 2005 Toyota Avalon when we went above 40 miles per More

by lmbogus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2019

Customer service Great vibe very understanding an awesome help soon as I walked in he greeted me with kindness an asked how everything was with me an my truck made sur More

by MR.BELMORE91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 23, 2019

Quick Recall Service Came in for a Recall and drop off the corolla for the following day schedule. But Joe said he had time today and if I could wait. It was done in an ho More

by OTISS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
April 22, 2019

Awesome service Joey told me the exact price of everything, including taxes. Service was quick and easy. He kept me updated while waiting. Other services were also re More

by AISHAH2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 22, 2019

Great service Been with Chanin for awhile now. She's very informative with my vehicle and answers any questions I have. Appreciate all the help she gives everytim More

by VBON1316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2019

A Rare & Spare Miracle At a spare of a moment I brought my vehicle in for repair service. All the service employees were gone for the day. I needed my car repaired right awa More

by PRSSLUV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos
April 20, 2019

Excellence through the entire process Toyota of Lancaster exhibited excellence through the entire process from check-in, to shuttle service, to status phone calls to final delivery. Sean More

by JIMBIETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2019

False Promises All services that I was promised when I buy my car, were not true at all, that is the reason why I'm disappointed.the receptionist had a very bad atti More

by SONIA.FLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Martinez
May 01, 2019 -

Toyota of Lancaster responded

Hi Sonia, We appreciate the phone conversation and your willingness to allow us a second attempt to perform at a higher level of customer service. Thank you for choosing us and for our continued relationship. Toyota of Lancaster

April 19, 2019

Great experience. Service writer got me in and out knowing I’m from out of town. The lounge was comfortable with food and drinks available for all. I don’t remember w More

by MARCUSWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
April 19, 2019

Best service ever I would give them 10 stars if it was available. Quick and friendly service. Check in check out. Everything was perfect I would recommend this to anybo More

by JINGAMADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
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