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3,505 Reviews of Toyota of Lancaster - Service Center
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May 06, 2019
wonderful! my service man was great and let me know everything i needed to know! quick and reliable, they get me in and out as fast as they could! my service man was great and let me know everything i needed to know! quick and reliable, they get me in and out as fast as they could! More
by kelbybreesa
Verified CustomerEmployees Worked With
Michael SantaMaria
May 06, 2019
Outstanding The service I received was outstanding, my service rep was friendly and professional. Everyone seemed happy to be working there, I will definitely con The service I received was outstanding, my service rep was friendly and professional. Everyone seemed happy to be working there, I will definitely continue to service there! More
by evaulation1
Employees Worked With
Other Employees :
Tom Grabbit, Jose Martinez, Stephanie Santiago, Joey Gonzales
May 05, 2019
No one was trying to sell me something more. Came in for oil change and normal maintaines. Was advised what needed to be done for maintenance before the work was done as well as the cost. Had the Came in for oil change and normal maintaines. Was advised what needed to be done for maintenance before the work was done as well as the cost. Had the work done. More
by CAJIMCOUNTRY
Employees Worked With
May 05, 2019
Great Came through with the repair of my van. After seeing damage done he fixed it. They said they would and they were good to their word. Came through with the repair of my van. After seeing damage done he fixed it. They said they would and they were good to their word. More
by LISALUEL
Employees Worked With
Michael Hachey
May 04, 2019
The Greatest Service By Far I had an unexpected situation & took my vehicle in @ the close of day. I had to leave my car overnight & hitch a ride to work it’s okay by the time I I had an unexpected situation & took my vehicle in @ the close of day. I had to leave my car overnight & hitch a ride to work it’s okay by the time I returned home my car was finished & ready for pickup. More
by PRSSLUV
May 02, 2019
Oil change I had an appt for 11am, I didn’t get seen or even talked to until 11:20, I waited another 15 minutes and then someone finally asked me if someone told I had an appt for 11am, I didn’t get seen or even talked to until 11:20, I waited another 15 minutes and then someone finally asked me if someone told me my sales person was on lunch, I was not informed at all about that. They said they were getting another person to help me out, waited another 10 minutes when my original sales person heard I was waiting and came back from lunch to help me. Multiple sales people walked past me and no acknowledgement. Why have an appt when you just wait anyways. More
by ALIOOPER2009
Employees Worked With
May 02, 2019
They took me for my money The only good part about Toyota was working Jorge Lopez, he tried his best to help us. Besides him and him trying to help it was horrible. The mechani The only good part about Toyota was working Jorge Lopez, he tried his best to help us. Besides him and him trying to help it was horrible. The mechanics we're trying to get us for our money. They tried saying our transmission was going out, they tried saying that was the only problem with out car and we should just ride it until it can't no more then take it back. We had to take it to another place and they said our transmission was perfectly fine and that our tie rods where going out. Toyota said nothing about that! They honestly took me for my money. We don't blame Jorge Lopez for what was going on we blame the mechanics. More
by MNDJFLORES10
Employees Worked With
Jorge Lopez
May 02, 2019
Expensive I made an appointment on-line. Everyone said they would get everything done. (1) check engine line (2) fix it (3) smog it. Well, they got (1) and ( I made an appointment on-line. Everyone said they would get everything done. (1) check engine line (2) fix it (3) smog it. Well, they got (1) and (2) but they are not star smog certified. They couldn't do the smog. I had to take it to another place to get it smogged. Kind of annoying. And I probably could have got the word down somewhere else for 1/2 the price. More
by Mitch
Employees Worked With
Joey Gonzales
May 02, 2019
Excelente servicio No hay que esperar mucho para que te atiendan el personal es muy amable y atentos el trabajo que hacen es excelente los recomendaría amigos y familia No hay que esperar mucho para que te atiendan el personal es muy amable y atentos el trabajo que hacen es excelente los recomendaría amigos y familia More
by ORLANDOANDRADE24
Employees Worked With
Jose Martinez
May 02, 2019
First class customer service. I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, I have been taking my 2003 4Runner to Lancaster Toyota for years. Their service department is first rate. They get the work done in a timely manner, no pressure or hard sells. More
by THETRAX1
Employees Worked With
