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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,505 Reviews

3,505 Reviews of Toyota of Lancaster - Service Center

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May 13, 2019

Honest and dependable service 🌹 I recently took my car in to fix my starter. It was done in a timely fashion and was able to work my afternoon job. Jose my service writer is great an More

by somorerider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez
May 13, 2019

Great service and customer care Great customer sales service (Ricardo Vasquez) and follow up visit to install the car alarm. I would recommend this Toyota dealership to anyone lookin More

by Lesdds63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019

100 thousand miles servicing. There was one minor issue, the air cleaner filter was replaced but the assymble was not snapped back into place,thus it made the engine noise sound More

by BABYKAIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019

Great service team From last 6 years dealing with Sean great person highly recommended. I wish sales team can learn something from Sean about customer service experience More

by HANUSHONU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Great experience going in the service department they alway take good care of me and my family they are alway nice and friendly I recommend them to everyon More

by JONNYALLEN39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019

TOYOTA SERVICE EXPERIENCE Chanin is great! She always informs me of necessary repairs, she gets my car in and out with quality service. She has a great attitude, very helpful More

by TBROADOUS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019

outstanding service from the time i purchased my tundra (2015) to today the service has been outstanding. every time that i bring it in the wait is minimal and it is rea More

by DOGPACK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mauricio orellana
May 07, 2019

Pleasent and professional From the moment I arrive,I am greeted and helped. Always pleasent and very professional. The quality of work is top notched. The waiting area is very More

by PAPABARE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember
May 07, 2019

Service at Toyota Lancaster My opinion, this is not a great local dealership. Waiting for 3 hours for a door switch recall service. The waiting does not count, waiting for some More

by rod93560
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Martinez
May 15, 2019 -

Toyota of Lancaster responded

Hi rod93560, Thank you for the feedback. We always appreciate the customer's point of view and are mindful of their opinions. We have examined your recent service regarding the PWMS recall ( sticky feeling during operation of the power window master switch). We notice that you arrived at 12:51 pm and were invoiced at 2:34 pm. We feel this is an appropriate amount of time for this particular repair. Thank you for allowing us to service your vehicle after such a long absence and we look forward to seeing you again soon. Toyota of Lancaster

May 06, 2019

Great. It was great service. Everyone was very courteous and professional. I would recommend this Toyita dealership to all of my relatives and friends living More

by ROBERTEALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rosales, Jose Martinez
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