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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,508 Reviews

3,508 Reviews of Toyota of Lancaster - Service Center

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June 01, 2019

Service It is always a great experience at Toyota of Lancaster. Chanin has the best customer service and nobody else in the service department comes close to More

by KeenanW1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Left an additive bottle in the engine bay. My serpentine belt wore a hole in the bottle. Found by tracing down the noise while the hood was up. This shop always seems to busy to do a proper in More

by p901p901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Gonzales
Jun 04, 2019 -

Toyota of Lancaster responded

Hi p901p901, Thank you for your candid feedback as it works as a checkup on all of us. We are always working towards improving our customer's experience. Thank you for speaking with us and allowing us to gather more information. We look forward to providing you with a better service experience on your next visit. Toyota of Lancaster

May 31, 2019

Incomparable Service ! Great service top notch. Mauricio always gives his best makes me feel welcomed. Out of all the 4 Toyota I’ve been to this one is by far the best worth More

by ELGUAPOUNRATED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
May 31, 2019

Friendly, fast pace The service center was able to help me out quickly with the problems with my car without any hassle, would recommend to work with Joey as he was a gre More

by KASEYESCOBAR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
May 31, 2019

Service Typically we buy our cars and always send them for servicing at Toyota Lancaster. The main reason is the courtesy and professionalism of the service More

by WENDY.ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

80000 chech up Was very pleased with information and explanation of the recall for air bag.and what the 80,000 check up would include . And the future check ups More

by MMJUDD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in service
May 30, 2019

Friendly & Professional staff My car is under warranty & it needed the 5000 mile check-up. I booked an appointment online & received a call to confirm. Service guy was great. Frien More

by Smileulivelonger11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santamaria
May 29, 2019

quick and friendly service I have been taking my vehicles to service departments in a few different dealerships Stephanie is one of the most knowledgeable, dedicated and friendl More

by JUAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
May 29, 2019

All knowledeable and friendly Joey was able to get the warranty work completed got things done as promise and all under warranty also he was able to get me a rental car for a few d More

by CLRCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gonzales
May 29, 2019

Wonderful experience Very friendly staff ,didn't have to wait for a long time. They fix any problem. All take my truck to this dealership again well done. More

by EMONDRAGON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Santos , Max Ciotti
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