Toyota of Lancaster - Service Center

Very reliable Friendly honest and helpful . I can say I feel safe coming to this dealership. My van is in good hands. Because they care about your needs. Friendly honest and helpful . I can say I feel safe coming to this dealership. My van is in good hands. Because they care about your needs. More

Best Toyota Dealer I’ve Visited! I stoped at this Toyota dealer while traveling out-of-state due to a “burning smell” I intermittently smelled coming from my vehicle. It was mid-afte I stoped at this Toyota dealer while traveling out-of-state due to a “burning smell” I intermittently smelled coming from my vehicle. It was mid-afternoon when I stopped at this dealer and was afraid that I would not be able to get my vehicle checked out that day. One of the service emoloyees, Joey, understood my situation and wanted to make sure I was not stranded. He was able to work my vehicle in. The mechanic (cannot remember his name but was very professional) and Joey met with me a short time later to explain that my parking brake was adjusted too tight. They also discovered a loose bolt that secured the alternator. Had they not discovered the loose bolt (they took a picture of it to show me) I would probably would have lost my alternator on this trip. Note: I just had my vehicle serviced, brake pads replaced and parking brake adjusted at my local dealer. They readjusted my parking brake, tightened the alternator bolt and did a quick check over of my vehicle and got me on my way again. It is because of caring, friendly and professional people such as Joey and this mechanic is why we will probably travel out-of-state to this dealership to purchase our next Toyotas next summer when we retire. Thank you! More

Excellent service Excellent service with professional courtesy. Chanin knows her business and conducts herself with great pride in seeing that the work is completed o Excellent service with professional courtesy. Chanin knows her business and conducts herself with great pride in seeing that the work is completed on time and correct. More

Great customer service and time management! Ever time I bring my Toyota in, I am confident that my car will be taken care of. Mike is dedicated to the quality of maintenance. Ever time I bring my Toyota in, I am confident that my car will be taken care of. Mike is dedicated to the quality of maintenance. More

Amazing service Ask for Alex his professionalism was top rate. I will make all my appointments through him. He answered all my questions and made my time there very Ask for Alex his professionalism was top rate. I will make all my appointments through him. He answered all my questions and made my time there very pleasant. More

Awesome Good service and friendly people. I would absolutely come back as needed with my two cars. Thanks to the workers who worked on my corolla. Good service and friendly people. I would absolutely come back as needed with my two cars. Thanks to the workers who worked on my corolla. More

My Service Experience I usually dread having to bring my vehicle in for any kind of servicing issues, but I will be the first to admit that my experience with the service r I usually dread having to bring my vehicle in for any kind of servicing issues, but I will be the first to admit that my experience with the service representative Joey Gonzales totally changed my feeling regarding having my vehicle serviced and about the service reps. From the moment I was introduced to him, he remained helpful and attentive to me during my entire visit to the service center. Not only was he helpful to me ,but I observed him assisting other customers at the same time and he was able to do so without making me feel neglected. He went out of his way to reassure me and address all of my concerns. I am truly impressed with the professionalism displayed by the young man. He is a professional who clearly demonstrates potential management qualities. I appreciate the service provided. More

Always satisfied Never fails every time i am here sean will go above and beyond to help me. The quality of work and the qulaity of customer service from sean is why i Never fails every time i am here sean will go above and beyond to help me. The quality of work and the qulaity of customer service from sean is why i return. More

Great service Everyone I have ever dealt with at Toyota Lancaster has always been super friendly professional and they always get me in and out as fast as possible Everyone I have ever dealt with at Toyota Lancaster has always been super friendly professional and they always get me in and out as fast as possible More