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3,528 Reviews of Toyota of Lancaster - Service Center
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June 25, 2020
Well except for the long wait past my appointment to get a simple job done, all else was fine. The service is always great otherwise. a simple job done, all else was fine. The service is always great otherwise. More
by SCOTTYENGLE59
Verified Customer
June 25, 2020
Great Service Toyota at Lancaster does a great job in providing the services you need without pressuring you into services that you don't need. Clean areas while yo Toyota at Lancaster does a great job in providing the services you need without pressuring you into services that you don't need. Clean areas while you wait for yourcar done in a professional manner!! A++ More
by JAPELINO1
Employees Worked With
June 25, 2020
Chanin was by service advisor and always does a fantastic job. She always makes me feel very comfortable knowing she will take good care of me. job. She always makes me feel very comfortable knowing she will take good care of me. More
by mxray2006
Employees Worked With
June 25, 2020
Very Professional The service I received at Toyota of Lancaster was great, everything from making the appointment to being notified my car was ready for pickup. I appr The service I received at Toyota of Lancaster was great, everything from making the appointment to being notified my car was ready for pickup. I appreciate service representatives who are professional in their mannerism and communication. Plus, I feel safe in my car after the service it received from Toyota. More
by JULES
Employees Worked With
June 25, 2020
It takes 1 month to figure out what is the problem and I spend alot of money on Uber and they give me hard time spend alot of money on Uber and they give me hard time More
by MARC_KOKO
Employees Worked With
June 20, 2020
Service team was excellent and friendly. Fast service, clean comfortable facility. Would definitely take my vehicle back for future service and recommend to friends and family clean comfortable facility. Would definitely take my vehicle back for future service and recommend to friends and family More
by KAP2105
June 19, 2020
Horrible, no communication Abdul took a lot longer than I was told. Argh I. Asked for an ETA nobody knew anything. HORRIBLE!! Would never go back. was told. Argh I. Asked for an ETA nobody knew anything. HORRIBLE!! Would never go back. More
by juanvillalobos81
Employees Worked With
June 19, 2020
recall El caballero que me atendio fue muy amable y profesional, en lo que a servicio, pues en mi ver tomaron bastante tiempo, esa es mi opinion, claro que y El caballero que me atendio fue muy amable y profesional, en lo que a servicio, pues en mi ver tomaron bastante tiempo, esa es mi opinion, claro que yo no soy mecanico para saber cuanto en realidad se llevaria esta clase de trabajo. More
by AMORENOFLIPPER2
Employees Worked With
no me acuerdo del nombre del caballero que me atendio
June 18, 2020
Stephanie at the service center has been awesome since day 1! She’s attentive and always has my best interest at heart. Thanks Lancaster Toyota! day 1! She’s attentive and always has my best interest at heart. Thanks Lancaster Toyota! More
by NICOLE9FEAL
Employees Worked With
Stephanie Santiago
June 18, 2020
Poor service I made an appointment for 10am. When I was being checked in I told them I needed to wait. I was told it would be 3-4 hours. I was there for a Toyota r I made an appointment for 10am. When I was being checked in I told them I needed to wait. I was told it would be 3-4 hours. I was there for a Toyota recall. I asked if it took that long to put the part I needed. I was told no, but there were a lot of people ahead of me. I asked why I had an appointment if I still had to get in line. The answer, the appointment time was for check in. I asked to see the manager. He came with the same story; the appointment was for check-in. I asked when he made a doctors appointment if he expected that time was for check-in. He said no, but he expected to wait. I asked if he was expecting to wait 3-4 hours. He said he had waited an hour before. I said I was willing to wait an hour or hour and a half. He said it would take 3-4. I told him to bring my car to me, and I would just sue Toyota if I had an accident. I went outside and they brought my car to me. As I was about to leave, the manager came out and said they would pick my car up at my home, and return it to me the next day. More
by CJTEXASLADY
Employees Worked With
I don’t remember
