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Toyota of Killeen

Killeen, TX

3.2
368 Reviews

4001 E Central Texas Expy

Killeen, TX

76543

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Showing 368 reviews

August 22, 2017

Happy My 4th toyo at this dealership. No pressure no little tricks. This one a two for one! No problems. A little over staffed for the clientele More

by Happy buyer
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 24, 2017 -

Toyota of Killeen responded

4th purchase! VIP status :) Thank you for your loyalty!

August 16, 2017

Toyota of Killeen is a Class Act, Another Great Experience! I have worked with Newton in the past buying a new Toyota, I was very impressed with his knowledge and understanding of what's his customer needs are. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 17, 2017 -

Toyota of Killeen responded

Thank you, Randy! Your feedback means a lot to us. So happy Newton could make your purchasing experience such a positive one. Enjoy your new car!

August 15, 2017

Amazing Experience Mr. Rose was very helpful and created a very pleasant buying experience. He is very knowledgeable and experienced with the Toyota brand. He was able t More

by Doza Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 15, 2017 -

Toyota of Killeen responded

Thank you so much for taking the time to write this fantastic review! Congrats on the purchase of your 2018 Toyota Camry - we know you will love it!

August 14, 2017

Awesome deal Great service loving my new car payments well in my budget. I would recommend other friends to work with Toyota of Killeen without a doubt! More

by yawilliams63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Noiel
Aug 15, 2017 -

Toyota of Killeen responded

Thank you for your recommendation! Happy customers make for great word of mouth. Thank you for choosing Toyota of Killeen.

August 12, 2017

Absolutely Fantastic Experience Mr. Rose was super helpful while explaining everything with honesty, patience, and understanding. The service here is excellent and the employees are More

by suk kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr.Bill, Newton Rose
Aug 14, 2017 -

Toyota of Killeen responded

This is our favorite kind of review! 5 STARS across the board means we are doing our job. We work hard to make and keep our customers like family - so welcome! Thank you for taking the time to give us this great feedback, and thank you for choosing Toyota of Killeen!

August 11, 2017

Poor Service Received a recall notice. Called Toyota of Killeen service. They said they would call when the solution was available. Months later I called again. More

by RK
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Monte Schoepf
Aug 14, 2017 -

Toyota of Killeen responded

First of all, thank you for taking the time to write this review. Of course, everyone loves positive reviews, but without some negative feedback and constructive criticism, we would not know how and where to pinpoint areas that need improvement. And obviously this miscommunication between our parts and service departments needs to be addressed. We are working on this, specifically. Our apologies in falling short concerning your experience, as this is not our standard. Please feel free to contact our service manager, Gerald Skidmore at 254.690.5800 if you would like to discuss anything further and/or in person. We would like the opportunity to change your mind.

August 10, 2017

Excellent service Mr Harvey was very helpful during the process of me buying a car and he really explained the specs of the car very well I would recommend him I would More

by OGHENEOVO BRIGHT OKOROH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Noiel
Aug 14, 2017 -

Toyota of Killeen responded

Congrats on the purchase of your new vehicle! Thank you for choosing Toyota of Killeen. Happy and safe driving to you!

August 10, 2017

This is the dealership to go to for excellence. Mr. Rose represents his dealership in the highest way possible. His knowledge and professional attitude toward me in acquiring my Avalon made the car More

by jim72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 14, 2017 -

Toyota of Killeen responded

Thank you, sir! Your positive feed back means so much to us. We are really lucky to have Newton to set the bar so high, as his dedication to customer service is top notch. We are happy he was able to facilitate your purchase and make it enjoyable. Happy to have you!

August 09, 2017

Life made easy There's never been anything easy about buying a car until I went to Toyota of Killeen! Newton was amazing he found me exactly what I was looking for. More

by Jgrassse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 14, 2017 -

Toyota of Killeen responded

Thank you so much for your 5 STARS! We are happy to help you!

Aug 14, 2017 -

Toyota of Killeen responded

Happy to keep you stress free :) Thank you for taking the time to write this great review - we appreciate you!

August 08, 2017

Number two!! I had another great experience here. Is been two vehicles already bought at this location because of the service and how helpful everyone here are. Im More

by Roberto2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Newton Rose
Aug 14, 2017 -

Toyota of Killeen responded

Thank you for taking the time to give us this great feedback! Congratulations on your purchase - we are happy to help you.

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