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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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May 26, 2023

I always had service and parts done at kent toyota and it has been a pleasure working with the team More

by TAMMYSEN7.LIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jun 01, 2023 -

Toyota of Kent responded

Hi Tammysen7.liu! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2023

Great customer service, it is a pleasure working with Don Grand. He is always very helpfull. More

by SPEARSJL2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Grand
Jun 01, 2023 -

Toyota of Kent responded

Hi Spearsjl2007, thank you so much for your positive comments about Toyota of Kent! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2023

Dale was great: calm, friendly, knowledgeable and he kept me updated. His colleague pitched in just to help as well… although it was just a professional gesture and not much needed. Good vibes all aroun More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Jun 01, 2023 -

Toyota of Kent responded

Hello Ll, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 26, 2023

Great customer service all around, sales and service! Love this dealership! Friendly helpful workers and quick service. More

by KLHERINK86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Toyota of Kent responded

Klherink86, we are glad we could help! We hope to see you soon!

May 25, 2023

Friendly, competent, service at a reasonable price in a timely manner. Located within walking distance too!! More

by RCOLVIN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Jun 01, 2023 -

Toyota of Kent responded

Hello Rcolvin03, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

May 25, 2023

Friendly and thorough service. My service was completed in a surprisingly short time period. Having wi-fi availabe was also much appreciated as was the cleanliness and environment More

by LINDAZ2347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Jun 01, 2023 -

Toyota of Kent responded

Lindaz2347, we're glad to hear you enjoyed your visit. Thank you again for the great review!

May 24, 2023

This dealership is great. The service department is really informative and helpful. I wanted to start the review and for some reason it unsubscribe me and I did not want to be More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Varnes in service
Jun 01, 2023 -

Toyota of Kent responded

Jill, thank you so much for the positive review! If you're ever in need of more help, please let us know!

May 23, 2023

John in service was great. He accommodated me in an emergency of a blown tire. More

by RBURGESS.NTBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
Jun 01, 2023 -

Toyota of Kent responded

Hi Rburgess.ntbc, thank you so much for your positive comments about Toyota of Kent! We're looking forward to your next visit with us!

May 23, 2023

Service was quick and easy, repairs were done as needed. Always treated courteously. Thank you. More

by RANDYRISTOW
Recommend Dealer
Yes
Employees Worked With
John Blazek
Jun 01, 2023 -

Toyota of Kent responded

Randyristow, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 23, 2023

Service is always amazing, friendly and extremely helpful. I had the pleasure of speaking with the parts department man and he was very knowledgeable and knew exactly what parts I needed for my Highl More

by KATHYKOZUSKO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and Service Department
Jun 01, 2023 -

Toyota of Kent responded

Kathykozusko11, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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