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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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June 12, 2023

Checking in and out was handled ok. Most of the work done isn't visible for me to see. I can only trust and hope that it was actually done and done well. The service report listed what More

by RKRALIK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jun 24, 2023 -

Toyota of Kent responded

Rkralik, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

June 10, 2023

I've bought two Rav 4s from Toyota of Kent. They do all of my service work. The service is awesome. I will be back. More

by MMLAVINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in Service
Jun 14, 2023 -

Toyota of Kent responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2023

Friendly and fast service! The waiting area was comfortable and fun for my kids. I felt that they did a thorough job and explained everything very well. More

by theolivertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 14, 2023 -

Toyota of Kent responded

Hello Theolivertribe, we appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 08, 2023

The service department is excellent but the were when they were Don Joseph also soon change there. You could offer more discount. More

by SNIEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2023 -

Toyota of Kent responded

Hello Sniemeier, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 07, 2023

I trust your service department service very professional my son used to run and I know mechanics More

by JWRAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and don
Jun 14, 2023 -

Toyota of Kent responded

Jwrav, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2023

Everything went well. The wait time was fine and there was good customer service. We are satisfied with the overall service they provided. More

by MOLLYLEISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 14, 2023 -

Toyota of Kent responded

Mollyleising, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

June 06, 2023

I had a good experience with my 40k service at Toyota of Kent and would recommend the service dept. More

by KROEBUCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Toyota of Kent responded

Hi Kroebuck1, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

June 01, 2023

Got there early and they took me right in. They fixed my a/c in no time and I was on my way in a hour and a half. More

by mikekuz065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 05, 2023 -

Toyota of Kent responded

Mikekuz065, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

June 01, 2023

Good group of very professional individuals who actually seem excited to service their customers Thank you More

by LAURENCEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Toyota of Kent responded

Laurencea, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

May 31, 2023

John is great advisor, he is there reason I go to your dealership for service. More

by GIMPANDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the above people
Jun 05, 2023 -

Toyota of Kent responded

Gimpandme, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We hope you have a great day!

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