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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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December 17, 2021

I am always satisfied with the service experience at the dealership. The people are friendly and they always keep you updated on the status of your car. More

by JLK6294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Very friendly staff that provided honest service and fixed my car as needed. They provided a fair quote and made sure my car was in working order. More

by ARANKIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

They are very reliable and do a great job of telling me any problems that exist with my car. More

by TOTHPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Thank you for treating us like family! Even though the timing was not favorable, Toyota took time to rearrange and communicated with me everything! Thank you for being understandable, flexible and at the More

by BARRONC33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
December 17, 2021

Excellent customer service in person, and via the phone. Also very accommodating if need a ride back home during service repairs. More

by ANDREAFRHODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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