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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 01, 2022

The personnel are just as friendly as always but the service is slower now that there is a new owner. Paper work has changed also so I did not get a detailed report on the work done. More

by LKROEBKE
Recommend Dealer
Yes
Employees Worked With
John in the service department and a woman who's name I don't remember
January 01, 2022

Up front, honest, helpful. They were not very expensive. This was my first time there and I'm impressed. More

by neumeyer8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
January 01, 2022

They did a great job. Exactly what was asked for and no pressure to do other services. More

by KSEIBERT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
January 01, 2022

Don grand and John blazak are this dealership. These two gentleman are the epitome of customer service.. Always explaining thoroughly anything out of the unusual... We would go elsewhere if we didn't have o More

by KGLYNNTHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don grand
January 01, 2022

I have a long-term relationship when the dealership was named Don Joseph Toyota. This is my second Toyota purchase with them, and the service has always been reliable. More

by ROBINSONVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb and Frank Munzo who are no longer at the dealership
January 01, 2022

Very good work but not always the cheapest option for simple things like oil change. More

by JCINDERICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Don Joseph has provided excellent service every time I have visited the store since 2009. When I have needed a loaner car that too has been thoughtfully provided. More

by RANDTM09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
January 01, 2022

Great service department. I have taken my cars to them for many years. Never had a problem. More

by GMPRENDERGAST1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john blazik
January 01, 2022

Great customer service, prompt attention to details, got ride home between service and nice driver More

by MAKING2400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Women
January 01, 2022

It’s nice to know that things are still running smooth and all the staff members are really nice. More

by KATHYMARUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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