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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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January 21, 2022

An overall great experience. The change in ownership has not effected the quality of the work. I dropped my vehicle off in the morning, and the dealership provided me with rides to and from work. The porter More

by ADAM.R.HUBBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter
Jan 24, 2022 -

Toyota of Kent responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 21, 2022

good as always hope sales will be as good as it was with the previous dealer More

by MPATRINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john
Jan 24, 2022 -

Toyota of Kent responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2022

Toyota of Kent worked me into their busy day to look at a dead battery issue. Was friendly and helpful as to what the issue was. I've leased several cars from them and been happy throughout the years. More

by FILTERREISSUES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 25, 2022 -

FILTERREISSUES responded

👍

January 19, 2022

This dealership is excellent! Great people who care about their customers. It is a pleasure to be their customer. More

by EBROOKS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
Jan 21, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2022

Service is fine people are great and the service guy don is always helpful and kind More

by DGRACE4TODAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don on service
Jan 21, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 14, 2022

Needed a lock actuator replaced and new battery, they got the part in one day and had the repair done in a couple hours. Very happy with the service! More

by TPLUNDGREN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Teddy
Jan 16, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

The quickest, easiest dealership I have ever been too! Thank you for not making me wait forever :) More

by LILLIAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2022

I've been very pleased with the service here. There is good communication and the problem gets fixed. More

by MARSHA.SCHOFIELD
Recommend Dealer
Yes
Employees Worked With
Don in service
January 11, 2022

I've always taken my car to DJT and have always been very pleased with the service! I just hope I can continue to be pleased now that the dealership has been purchased by Ganley More

by GYAGER74433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A this was a service visit
January 10, 2022

I was very grateful that DJT Service Department was able to get my car seen to so quickly. More

by MAIDAGINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, in the Service department
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