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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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February 01, 2022

Tom is always pleasant to work with and worked hard to get a good deal for us. Thanks Tom! More

by VCIFANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers, Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2022

Quick and easy maintenance visit, no worries or problems, will always take my car there More

by OhTyke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A N Other
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2022

Friendly greetings for a recall correction; timely correction of the problem with no charge. and free coffee More

by JOHN.IRVINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand ?
Jan 30, 2022 -

Toyota of Kent responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2022

I asked to have a noise checked on the drivers side front but there is nothing on the invoice to indicate that it was done. The service advisor (Dan Varnes) said they didn’t see anything on a visual inspecti More

by ZIP582
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Varnes
Jan 30, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2022

Great service. Even though they were busy, didn’t have to wait long. Great job. More

by JAMESRFACIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 27, 2022

Very honest and fair work. Did not try to gouge me on price. Great job! More

by KLREITZ1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Blascek from service, Tiffany Lucas
Jan 29, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Toyota of Kent

January 26, 2022

A great company to deal with. Very nice will definitely recommend this dealership , very pleased More

by KATHYMARUNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
Jan 28, 2022 -

Toyota of Kent responded

Hello, we are glad we could help! Thanks for the recommendation, and have an amazing day!

January 24, 2022

Fixed the issues fast and it was easy to get in and out. Will be back in the future. More

by DPTIERNEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Jan 26, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 24, 2022

I stopped in with tire light on and they got right on it, ended up having a leak valve stem core. Thank you for being able to squeeze me in! More

by BHEDRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 26, 2022 -

Toyota of Kent responded

Hello Bhedrick, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 24, 2022

just took it in for the 2nd key programmingquick & easy just took it in for the 2nd key programming quick & easy friendly team, clean waiting room More

by wsk111
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Jan 26, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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