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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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February 11, 2022

The staff was very accommodating seeing that I thought the service was scheduled for that day when in all actuality it had been scheduled for the next day. I appreciated the patients and availability they More

by JESS291402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 11, 2022

As usual, good experience with maintenance check. Courteous, professional, efficient, timely, comfortable, experience and got a car wash too! More

by JFRAHLICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 24, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 10, 2022

Mechanics are very thorough and pay attention to detail Service Department are always very helpful and accommodating. Highly recommend over any Toyota dealer near me!!! More

by GARYJR3213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John B.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

February 10, 2022

Service department is efficient and pleasant. They took care of everything we asked them to do. More

by PJWELSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seervice
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2022

They are very skilled and professional and kind. They have a lot of knowledge about Toyota and always willing to help. More

by TREVOR.NOTTINGHAM3301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

February 09, 2022

I was well taken care of, everything was excellent. The greeting, the service, care and treatment during my visit was exceptional! I will spread the word and give my recommendation to family and friends. More

by MSDLT50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand, Ryan Cook
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 09, 2022

Good service, friendly staff. Was done per my appointment time and finished promptly. I did not notice any change since Ganley acquired the dealership. More

by RICHSALESMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

February 07, 2022

what great experience from check in to when ready. All personal were friendly and helpful. The car was ready on time and was called that it was ready. Happy to return for my next service. More

by BARRY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Doge
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 05, 2022

For many years now, this dealership has kept me very pleased with everything. The’ve kept my Prius running perfectly. The’ve reminded me when service is due, scheduled me at my convenience, never kept m More

by HUDSBESTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2022

In 25 years with this dealership, I’ve only had one bad experience with the service. Yet everyone of my trips has struggled with the online appointment site. Everyone seems to know it; but nothing seem More

by GEWALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand, John Blazsic
Mar 24, 2022 -

Toyota of Kent responded

Hi Gewald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We look forward to your next visit! Take care!

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