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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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February 21, 2022

I have always gone here to service my Toyota Highlander. Between having John as my service advisor and Matt as the master tech, I’ve always been happy with the work performed. I come timely for my appointme More

by finr07
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Got me in and out in an hour for my oil change. Always a pleasure to work with More

by FSMOLINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 17, 2022

Quick and easy service. Provided transportation to and from dealership. No hassle at all for me More

by CROY002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2022

New owner Kent Toyota (Ganley) has carried over Don Joseph Toyota reputation for excellent customer service.! More

by RLF1032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grant
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We look forward to your next visit! Take care!

February 17, 2022

Service department goes above and beyond! Easy check in, Clean pleasant waiting area, Quick service. More

by RANDDRINIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Mar 24, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

Over 25 years of great service at this Toyota dealership. Great experience with Service Advisors, clean and comfortable facility, and the mechanical work is always top notch. More

by CKIRTLEY67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 16, 2022

Very neat and clean facility. Work on car was within the time stated. Staff was pleasant and professional. Was pleased the staff I interacted with were wearing mask. Was equally More

by LHADDENROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Don Grand
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2022

My car needed to be towed into the shop… They took care of me in a short amount of time. So courteous and caring! Staff is so professional. More

by NONNI402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Granney
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

February 14, 2022

Great service. I will miss the Joseph’s and thier business. Hope the business remains good More

by ADELBERT.CLAYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Mar 24, 2022 -

Toyota of Kent responded

Hi there, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2022

John Blazsik in service is my go to guy. For 15 years, he has helped me with every need. I trust him to always tell me the truth. As long as he is there, I will never use another dealership. More

by SWATTS947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

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