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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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March 15, 2022

Very pleasant experience. The recall work was done in a timely manner and the inspection found other problems which need addressing. More

by BOYCE1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Vernes
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2022

My 1st experience was good so far. Hoping for continued good service since dealership was recently sold to Ganley. More

by GRACHUBKA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2022

Dan & the service team up front on the service lane to the team who worked on my TRD PRO did a great job. Open communication throughout the morning and afternoon with a clean car ready to be picked up by More

by GraHaJames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 24, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

March 13, 2022

Everyone is neat, does not waste time. The work is done right. Glad the new owner kept the same workers!! More

by CHOJNACKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hello, Thank you again for taking the time to let us know how we did. We hope you have a great day! Take care!

March 11, 2022

They have a very good service department-John is the best-very trustworthy and communicates well- More

by JOHNFNEMEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2022

Easy peasy oil change in 30 minutes. Staff was nice and helpful. I will return More

by LISTENS2HORSES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2022

The service department staff are all friendly, and helpful. They inform me of all things going on, and I won't go anywhere else to service my vehicle! More

by LORAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Mar 24, 2022 -

Toyota of Kent responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

March 08, 2022

Excellent communication. Called at last minute to get daughters car in and we’re very helpful. She is over an hour away at college and the location is perfect to the universi More

by gaspumpcarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan varnes
Mar 24, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

Very nice experience, I'll recommend to my family and friends. Easy and fast service, nice and friendly staff members More

by MIRASUCCESS70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 07, 2022

The service writer John is awesome. Missed seeing Jeff the Service manager. The lube technicians Cory and Owen did a great job More

by JSTARCH18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

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