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Toyota of Kent - Service Center

Kent, OH

4.8
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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March 28, 2022

Everyone is so friendly and welcoming. The service department really does a great job on my car. More

by MATTEOSHEPC
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 30, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2022

Great service, quick check in, nice comfortable waiting area. Car wash was a nice finishing touch! More

by EHH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2022 -

Toyota of Kent responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

March 26, 2022

Great service. Efficient check in and check out. Quiet and comfortable waiting area. Fair price. More

by YEAKLEYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
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Mar 28, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2022

John in service continues to take great care of my Avalon and me . Will continue using them for service. More

by DICK ROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 28, 2022 -

Toyota of Kent responded

Hi Dick, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We hope you have a great day!

March 24, 2022

Service Department is, as always, fantastic. Great service from the moment you walk into the door. I hope that this stays the same now that they are Toyota of Kent. More

by CAFLEMING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We can't wait to see you again, have a great day.

March 23, 2022

Everyone is always so friendly I went in for a oil change and came out with a new car I was so glad that Gary from Don Joseph Toyota came and talked to me about a new car while I was getting my oil change I More

by MAURICEPERKINS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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Mar 25, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 23, 2022

I got quickly checked in, the vehicle was ready when promised, price was as promised, vehicle was clean and ready to go More

by STEFANRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and parts....all were excellent
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Mar 25, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 23, 2022

Toyota of Kent is at least as customer friendly as Don Joseph Toyota! I'm impressed that so many DJ employees were retained by TofK! -- Don More

by DFBAXTER42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Varnes
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Mar 25, 2022 -

Toyota of Kent responded

Hi, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

March 22, 2022

Would have achieved five stars if I was accommodated better when my car broke down. More

by KARENUHALIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazek - Service
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Mar 24, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by.

March 22, 2022

The service is done in a timely and professional manner. The facility is clean and the staff is helpful and pleasant. More

by BEVO8746
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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