Toyota of Kent - Service Center

They kindly took care of problem with water pump. Very helpful just took a few complaints Very helpful just took a few complaints More

People are always very nice. Service is timely and our salesman is always available to chat. Service is timely and our salesman is always available to chat. More

Very knowledgeable and friendly. Great service department. Waiting areas are clean and comfortable. Would recommend to all. Great service department. Waiting areas are clean and comfortable. Would recommend to all. More

They were not able to determine raw fuel smell. Car only has 6,000 miles. They wanted us to leave the car there, but it’s our only vehicle. Didn’t offer courtesy car. Smells of raw fuel when car st Car only has 6,000 miles. They wanted us to leave the car there, but it’s our only vehicle. Didn’t offer courtesy car. Smells of raw fuel when car starts cold. Disappointed. Oil change, tire rotation was good. Service prompt. Maintenance good, diagnosis, not. More

Fast and efficient. Explained exactly what service I was scheduled for and how much time it would take. Explained exactly what service I was scheduled for and how much time it would take. More

John was a big help--keeping me informed as the work progressed. Waiting area is still as pleasant as ever, though I was disappointed that free coffee apparently is no longer offered. progressed. Waiting area is still as pleasant as ever, though I was disappointed that free coffee apparently is no longer offered. More

Service was good, friendly people. Only complaint is that I explicitly asked if there were any coupons or discounts available and I was told that they didn't think so. I then looked at Only complaint is that I explicitly asked if there were any coupons or discounts available and I was told that they didn't think so. I then looked at the website and found a $100 coupon. I would think that they should have pointed that out to me since I explicitly asked about it. Other than that is was a good experience. More