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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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May 02, 2022

Always excellent service and fair prices. They definitely work with you to make sure your vehicle receives the best service within your price range. No pressure More

by TVBROWN58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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May 04, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Friendly, knowledgeable, competent, fast service, additional words to get to the fifteen work minimum wow that's it More

by KLPLLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian
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May 04, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Toyota of Kent

April 30, 2022

Always friendly, ready to get problem rectified and get you in and out quickly! I feel they never try to get you to have something done that doesn’t need fixed! More

by BHOHMAN1192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department!
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May 03, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2022

Always courteous and respectful of each customer’s time and needs while completing what needs to be done More

by RLCFRONTDESK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 30, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! We look forward to your next visit! Take care!

April 28, 2022

The service center is great. The sales team, not so much. The waiting area here is great also. More

by MATTWEBSTER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Urban
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Toyota of Kent responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2022

I appreciated getting next day service and like how Andria used text messaging to keep aware of my service status. Thanks! More

by DAN@DNSYOUNG.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andria
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Apr 30, 2022 -

Toyota of Kent responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 28, 2022

Great, quick service. Wish they had loaners available for longer services…say if the service is expected to take 2 hours or more. More

by PKORKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 30, 2022 -

Toyota of Kent responded

Hello, thank you; we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

April 28, 2022

Very friendly and professional. Got me in and out in reasonable amount of time. Informed me of all necessary procedures. More

by JMUELLER20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Apr 30, 2022 -

Toyota of Kent responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 27, 2022

My service advisor, Don Grand give me excellent service and answered all my questions when I was in for service. More

by JSPEARS2007
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Grand
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Apr 29, 2022 -

Toyota of Kent responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Thank you for leaving us this response!

April 27, 2022

Great people to work with, fast easy transaction. The reviews every five minutes are a pain More

by Vwhite1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
Report | Print
Apr 29, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

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