Toyota of Kent - Service Center

Everything went well, except that after my wife drove the car away, there was a loud banging sound coming out of the left front wheel area. She brought it back to the dealership and it turns out that the mec car away, there was a loud banging sound coming out of the left front wheel area. She brought it back to the dealership and it turns out that the mechanic left a wrench in there. They were little embarrassed. They removed the wrench and sent her along her way. Otherwise, they would've gotten five stars. More

I was told what they would do for my 60000 mile service and was told that it would take 2 hours and I was gone in a little less. I'll keep coming back. and was told that it would take 2 hours and I was gone in a little less. I'll keep coming back. More

I have gotten my oil changed at this dealership twice. Both times I have requested a car wash at the initial checkin and was told it is part of the service. Both times I had to request a wash when I was t Both times I have requested a car wash at the initial checkin and was told it is part of the service. Both times I had to request a wash when I was told my car was finished but noticed it wasn’t washed. After waiting for the oil change service and recall items to be addressed, I had been waiting a good 1.5 hours. Everything else about this dealership is great! Very disappointed with the lack of care to wash my car! More

I have always relied on the professionalism of the staff and competent technicians who have worked on my vehicle. It boils down to trust. I rely on genuine Toyota parts & service as well as the knowledgeabl and competent technicians who have worked on my vehicle. It boils down to trust. I rely on genuine Toyota parts & service as well as the knowledgeable employees. I depend on John Blazik especially. He’s always been excellent to do business with. More

My scion needed a fan belt, and felt that after looking over its layout that this was a dealer servicing task, not diy’er. I wanted confidence that the install was done correctly. over its layout that this was a dealer servicing task, not diy’er. I wanted confidence that the install was done correctly. More

Quality work. The work was done on time and employees were professional and very friendly. The work was done on time and employees were professional and very friendly. More

Very courteous and knowledgeable. They take care of their customers, and explain things in detail. They take care of their customers, and explain things in detail. More

came in to Get new tires we were told they were in stock waited 2 hours then we were told they only had two of the four. Total time there close to four hours just for tires and wheel balancing. after they f waited 2 hours then we were told they only had two of the four. Total time there close to four hours just for tires and wheel balancing. after they finally got done we found our antenna in the center counsel I asked the lady who did our check in she said I can't reach up there and I screwed it in myself. Also after we left tire low indicator came on tire pressure very low on new tires had to go put air in. WOW! More

Don is always very helpful and takes care of my concerns. A pleasure to have him take care of my vehicle. A pleasure to have him take care of my vehicle. More

For my first time getting my vehicle serviced, everyone was kind and thorough about what they would be doing to my car that day. It was also a lot quicker than I expected. Highly recommend was kind and thorough about what they would be doing to my car that day. It was also a lot quicker than I expected. Highly recommend More