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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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May 13, 2022

It was disappointing when we walked in that the lady didn't show me on the schedule lucky for me the lady I spoke to came out and confirmed More

by Vwhite1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Lucas
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May 15, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2022

Provided Timely, courteous service. In a Convenient location. Decent, spacious, clean waiting area available here. More

by PKORKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 13, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

Don was fair and informative with me. And, bonus, gave me a FREE car wash! More

by FRANKIETADSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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May 13, 2022 -

Toyota of Kent responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2022

I can’t say enough about how great they are in sales and service I would never buy anywhere else More

by ELIZ4706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Great service from Don Joseph Toyota of Kent ! Been coming here for decades. John is friendly and welcoming. More

by eee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazak
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May 13, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 09, 2022

Friendly and helpful staff. Helped us out of an urgent service need. Thank you for taking care of us. More

by AIRFORCEDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Grand
Report | Print
May 11, 2022 -

Toyota of Kent responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2022

I have been going thee for many years. They have always been kind and helpful. More

by OK42DAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Toyota of Kent responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

The service was prompt. All parts were available for 2 recalls. The service personnel were polite. More

by PAMCARTERWILEY
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 08, 2022 -

Toyota of Kent responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2022

Took care of a tire that was leaking when I purchased it from them. Got me in and I waited less than an hour. No anguish at all. Even washed the car! More

by RBURGESS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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May 08, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2022

I've been coming to this Toyota dealership for many years. John Blazsick has been my 'guy' for service. He is always kind, polite and patient. He remembers me when I come through the door and laughs More

by MKB1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsick
Report | Print
May 08, 2022 -

Toyota of Kent responded

Hi, thank you for your kind review; we are happy to pass along your comments to John Blazsick here at Toyota of Kent! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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