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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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June 02, 2022

Very friendly and easy check in process. I came at a busy time and had to wait a bit but once I was checked in everything was great! More

by JOHN.BEDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

Service center was fast, efficient and helpful in notifying us of issues to address plus suggestions for locating savings coupons. More

by 4TIMDAVIES
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 03, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2022

Always friendly address your concerns waiting area is clean you have a place to work on computer Bathroom are clean well stocked More

by KARENHOWELL58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jun 01, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 30, 2022

Toyota Of Kent is in the business of offering superior service to motorists like me. They have informed me when maintenance is required in a timely manner and when appointments are available. I can not a More

by EVAN.AULD9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
May 31, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 27, 2022

Work is excellent and only what needs to be done is done. No talking customer into unneeded work. Scheduling is realistic. No extra waiting. Everyone is courteous and helpful More

by JPSSJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
May 28, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

May 26, 2022

I bought 2 cars at this dealer and always had services here. I am a always happy with the service. I am highly recommend this dealer. More

by DINHPHAMOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
May 27, 2022 -

Toyota of Kent responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

May 26, 2022

Excellent service from the service department. I waited outside and read a book. It took less that 45 minutes to change oil and check the rattling under the car. I was told what the needs of my ca More

by Cathy ullinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022 -

Toyota of Kent responded

Hi Cathy, thank you so much for your positive comments about Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 26, 2022

We've been coming to Toyota in Kent for over 25 years. We've always had the best of service. More

by RVIGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.: friendly, reliable, and skilled.
May 28, 2022 -

Toyota of Kent responded

Hi, we are so happy to read such a great review about Toyota of Kent! Thank you so much for your feedback! We hope you have a great day!

May 25, 2022

I needed my car looked over because of a noise. All is good and I got a battery for our other Toyota fob. They were quick and easy to pay for. I’ll be back. More

by LAURASLIGON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 26, 2022 -

Toyota of Kent responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2022

I am very happy with this dealership. Employees are courteous and explain all work that needs to be done. More

by VDIERING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel in service was great to work with and went out of his way to look up additional information for us.
May 26, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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