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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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June 13, 2022

No complaints. Friendly and fast service. Oil change and rotate was only about 45 minutes which is good for a dealership. So far So good Toyota! More

by JOEPIASECKITUNES
Recommend Dealer
Yes
Employees Worked With
John Blazsik
June 13, 2022

Super friendly, helpful, knowledgeable. Willing to give there best recommendations and alternatives for your service needs More

by KRISSYMBONNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
June 11, 2022

Friendly knowledgeable courteous team members. Dan explained everything that was checked and helped me with the dealers coupons that I had received by email. More

by EAGLEDEB.116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Varnes
Jun 13, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2022

Very easy and solid communication both before and during the service. It was our first time using this dealership and will be returning. More

by Renick.blosser
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 13, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

Always do a fabulous job of helping and communicating. Excellent work like alwaysn thank you! More

by MZUSTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Varnes
Jun 12, 2022 -

Toyota of Kent responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

Friendly and courteous every time Over 20 years of consistently good service. Look forward to the next 10 years. More

by HERSHEYME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Grand
Jun 12, 2022 -

Toyota of Kent responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

It was my first time at this dealership - just a routine maintenance visit and a recall. The staff was thoughtful and efficient - no attempt to upsell services and the work was completed on time. More

by samharshman104
Recommend Dealer
Yes
Employees Worked With
Service tec
Jun 13, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2022

I took my truck into get looked at because the brakes and alignment didn’t feel right. The job took looser than we both thought and you offered to take me home and come back and pick me up when it was ready. More

by ELMER_NOVAK
Recommend Dealer
Yes
Employees Worked With
Don. In service
Jun 11, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2022

Friendly, efficient, professional, diligent, fair, open about prices and services, clean lounge, always have great coffee More

by PATCHARGINBOLTS
Recommend Dealer
Yes
Employees Worked With
Don
Jun 11, 2022 -

Toyota of Kent responded

Hi, thank you so much for your positive comments about Toyota of Kent! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

Always a wonderful experience at Toyota of Kent. Service was faster than expected...our second vehicle purchased at Toyota of Kent and it won't be our last! More

by TONI.RAVIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Toyota of Kent responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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