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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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July 06, 2022

I trust this dealership. Good communication and service. I highly recommend them. They are thorough and work is done well. More

by JAMR964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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July 06, 2022

Prompt service. I was given information on what needed to be done and kept informed More

by dmtabaj67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viernes, Daniel
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July 05, 2022

They are friendly and fast to get you check in. I think they should offer more carwash and more courtesy check More

by IVANSHADOW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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July 04, 2022

As always, Don Joseph Toyota offered great service. Service Advisor Dan was incredibly helpful and kept me informed every step of the way! More

by Kane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan (service advisor)
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Jul 06, 2022 -

Toyota of Kent responded

Hi Kane, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 03, 2022

Toyota of Kent seems to carry on the same excellent service that Don Joseph Toyota was well known for. Nice work! More

by LAD1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in Service Department.
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Jul 06, 2022 -

Toyota of Kent responded

Lad1964, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2022

The service advisor John Blazsik was very friendly and informative about my Toyota Scion XBs six month checkup. Everyone is always very helpful. Thank you. More

by SOOTHIE13
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
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Jul 19, 2022 -

Toyota of Kent responded

Soothie13, we're glad to hear you enjoyed your visit.

June 28, 2022

Always professional. Never have had an issue with service in the 25 plus yeard i have been using them. More

by PSMITHKGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2022

Staff was great. Very nice. They helped me with my recall and provided routine service. More

by SONYA.M.MOTTRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2022 -

Toyota of Kent responded

Hello Sonya! Thank you so much for your feed back. We are so glad that our staff treated you so well. That is our goal. We look forward to working with you again.

June 23, 2022

Very convenient and over the years have been able to put my complete trust in them for thoroughness in maintaining my vehicles. More

by Dave1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
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June 22, 2022

John Blazsik in Service was easy to work with and straightforward regarding current and probable future repairs to my eleven-year-old Camry. I will continue to take my car to this dealership for ser More

by BERNIE S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazsik
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