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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews
Call Service Center (330) 673-2200

695 Reviews of Toyota of Kent - Service Center

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July 16, 2022

Always excellent service. Keep you updated. Thorough. Very nice staff. And washed my car. Ty More

by GUIDOJAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Toyota of Kent responded

Guidojam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2022

All of tje staff I encountered were very friendly and efficient. Dan explained repairs thoroughly and notified me when finished. More

by SUZIG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
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Jul 19, 2022 -

Toyota of Kent responded

Suzig13, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 15, 2022

Good service and great communication - took care of recalls and celebrated my good fortune to have a 12 year-old Prius that is still running well! More

by LANUMMOHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jul 19, 2022 -

Toyota of Kent responded

Lanummohan, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 15, 2022

I went for check on my battery but Dale and his crew found some other problems that they took care of. More

by SLHANLEY
Recommend Dealer
Yes
Employees Worked With
Dale burnside
Report | Print
Jul 19, 2022 -

Toyota of Kent responded

Hi Slhanley, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Great dealership, from the front desk to the service department, all are friendly and customer service oriented. These people are what make your dealership special. More

by CAFLEMING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Genthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powers
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Jul 19, 2022 -

Toyota of Kent responded

Hi Cafleming0, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2022

Everyone very courteous and attentive! Facility very clean would highly recommend Toyota Kent. Great job More

by LUCILLED456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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July 08, 2022

Very nice Dealership to deal with; love their attention to detail with my car and family. More

by BENHRUHLINCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Toyota of Kent responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 07, 2022

We have always liked this service center and have been going here for many years. Unfortunately they failed to notice my car's battery was going bad (on an almost 9-year-old car...???) and we ended up wit More

by ABCDEBROUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Burnside
Report | Print
July 07, 2022

Very easy and quick . Service work was completed after a very short wait . Couldn't have been easier . More

by LSFR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
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July 07, 2022

Seemed to be well organized system. In and out. No complaints. Could of went for a coffee though 😊 More

by rmnorton224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 19, 2022 -

Toyota of Kent responded

Hello Rmnorton224, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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