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Toyota of Kent - Service Center

Kent, OH

4.7
695 Reviews

695 Reviews of Toyota of Kent - Service Center

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August 01, 2022

I’m grateful for the coupon. The associate was helpful. The service rendered was as expected and appreciated. More

by YESGRAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name.
Aug 07, 2022 -

Toyota of Kent responded

Hi Yesgrams, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 28, 2022

Dale was once again very helpful, as this time they were trying to figure out why my 3 week old battery in my 2017 RAV4 wouldn't start my car. He was able to fit me in on a Saturday morning, so I was able t More

by RAINES1930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Burnside and the workers in the service department
July 27, 2022

I arrived for service and there was no wait to check in. Everyone was friendly, polite and helpful. More

by BOROBILLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department.
July 26, 2022

The employees are so friendly. The technicians are extremely knowledgeable and very skilled at servicing any Toyota Vehicle. The service building is very well maintained and is More

by GCOOK2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Blazik
July 22, 2022

I was treated very well. The staff is helpful. Couldn’t ask for a better place to buy a car. I would recommend them to others. More

by PAMELA.D.GRAVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shepard
Jul 24, 2022 -

Toyota of Kent responded

Pamela.d.graves, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 21, 2022

Took to long for oil change and tire rotation. I was there for 2 hours More

by KEVINDOBIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Toyota of Kent responded

Kevindobis, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2022

It is still Don Joseph excellent service quality. After four RAVs from the dealership It was so sad to see the Joseph name gone from the building. More

by KITMYERS23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 24, 2022 -

Toyota of Kent responded

Hi Kitmyers23, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Most of everyone has stayed after the switch and we strive to make everyone feel welcomed!

July 21, 2022

Mr. Don is always helpful, positive, and friendly. He went out of his way to fix my hood latch right in the drop off area! More

by DIANARHOADS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service *****
Jul 24, 2022 -

Toyota of Kent responded

Dianarhoads, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2022

Friendly, helpful and professional staff. The service is always timely. It’s a pleasure to do business there. More

by PFINLEY1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Grand
Jul 22, 2022 -

Toyota of Kent responded

Hi Pfinley1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 19, 2022

Great service - It was easy; I was in & out! Everyone was very professional. Thank you! More

by PKFISTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jul 22, 2022 -

Toyota of Kent responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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