Toyota of Kent - Service Center

Great service. The only reason I docked the rating one star was because I had an appointment and it still took a super long time to get an oil change. Other places The only reason I docked the rating one star was because I had an appointment and it still took a super long time to get an oil change. Other places where I got an appointment would get me in and out much more quickly. More

Dale was super helpful and made sure the belt on my car was tightened! I was very grateful. was tightened! I was very grateful. More

John was very great about getting me checked in! The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can te The oil change was very quick. The only thing I would complain about would be the car wash. I do appreciate them cleaning my car. However, you can tell they just sprayed it down. The back window is still VERY dirty. You can just tell they didn’t take much time to do it. Other than that it was great! More

After a through inspection of my car they found out why the tire was rubbing on the inner fender. Unfortunately they do not have the part available. Waiting on my next appointment the tire was rubbing on the inner fender. Unfortunately they do not have the part available. Waiting on my next appointment More

Had a headlight issue. ...the repair was quick and easy .... i liked the way the staff kept in touch with me..... ...the repair was quick and easy .... i liked the way the staff kept in touch with me..... More

The work was done faster than expected. John was helpful, friendly and efficient.. Very good service John was helpful, friendly and efficient.. Very good service More

Good online/phone/text communications. Service department is top notch. Always a smooth transition. Love Toyota Service department is top notch. Always a smooth transition. Love Toyota More

The complimentary inspection is a lie! This has been proven to me during past few years that this dealership does no inspection on your car and send you home with a fake report. Discounts This has been proven to me during past few years that this dealership does no inspection on your car and send you home with a fake report. Discounts also are for marketing only and you don't actually get them. No car wash as well. I don't recommend this place! More

I was taken very good care of. The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done wel The service was thorough and they kept me informed. People kept checking on me while I was there to make sure I was doing fine. The work was done well and I have no problems. They were also honest with me regarding other work that was done and gave me good advise for the future if my car. No one tried to sale me another car. More

The service Dept. once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure t once again was great the Technitian Matt did a great job and like always Don. at the service front desk he always helps you to the max, making sure there is nothing left behind on servicing my Highlander. Always friendly and professionals. Thank you guys. David R Adams More